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Acorn Insurance: Car insurance reviews

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2.90
Based on 95 reviews, last reviewed 10th Jul 2025
2000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
3%
See only 1 star reviews
58%

Latest highest rating:

5

Slick and straight forward experience Slick and straight forward experience Reviewed on: 10th July 2025
K J's avatar
K J

Latest lowest rating:

2

Customer Service is extremely slow and quite Rude! Customer Service is extremely slow and you need to be passed around 4 difference departments if you have a telemetric box , If you plan to start your ... Read more Reviewed on: 7th July 2025
Thomas's avatar
Thomas
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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

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Acorn Insurance Car insurance reviews (95)

Excellent straight forward honest insurance

5
Excellent company, highly recommend,took a policy out and then recieved a phone call just to make sure the answers I gave were correct so it's helps the customer if a claim is ever made ,highly recommended Reviewed on: 9th August 2019
Clint Avery's avatar
Clint Avery

Personally I would avoid this company.

1
Absolute shambles of a company. Staff rude and unhelpful. Glad I didn’t take a policy with them if that’s how they treat potential customers. Reviewed on: 24th April 2019
David's avatar
David

no care for customers

1
if i could give zero stars i would. Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls. POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER. Reviewed on: 1st February 2019
Saam Forouhar's avatar
Saam Forouhar

ITS OK

3
i have solved all problem with company Reviewed on: 12th October 2018
ALPER's avatar
ALPER

great customer service

4
i have only had to ring up a few times to sort my insurance but have never encountered any issues Reviewed on: 23rd September 2018
Leanne Perrett's avatar
Leanne Perrett

Good company

4
Great prices, straightforward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018
Claire Appleton's avatar
Claire Appleton

Good company

4
Great prices, straight forward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018
Claire Appleton's avatar
Claire Appleton

Value for Money

5
Great insurance at a very good price. Very helpful staff to assist if you may experience any problems. Reviewed on: 30th August 2018
Soraya Bashardoust's avatar
Soraya Bashardoust

Awful insurance company

1
I have a black box with these morons, I wasn’t contacted for the first 4-5 months about anything, didn’t hear a thing, all of a sudden I’m issued with a first warning out of the blue, then received an message about going over mileage, so I rang back to pay and they told me that their system was down, and that they would put a note on my policy to call me back either the same day or the next day. IVE WAITED A BLOODY WEEK, and not heard a thing from them, until I open an email from them tonight saying I’ve been issued a final warning for ignoring them about the payment!!!! This is fucking ridiculous!!!! They have put me on a final warning because they didn’t contact me back Reviewed on: 19th June 2018
Anonymous 's avatar
Anonymous

It does the job I guess

3
Reasonable service, it gives you the basics pretty much, I have no complaints Reviewed on: 5th September 2017
Diogo's avatar
Diogo

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