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Acorn Insurance: Car insurance reviews

View other Acorn Insurance products
2.97
Based on 97 reviews, last reviewed 10th Jul 2025
2200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
34%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
3%
See only 1 star reviews
57%

Latest highest rating:

5

lovely customer service, go above and beyond, willin... lovely customer service, go above and beyond, willing to sort out everything for you by going the extra mile Reviewed on: 10th July 2025
insurance's avatar
insurance

Latest lowest rating:

2

Customer Service is extremely slow and quite Rude! Customer Service is extremely slow and you need to be passed around 4 difference departments if you have a telemetric box , If you plan to start your ... Read more Reviewed on: 7th July 2025
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Thomas
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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

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Acorn Insurance Car insurance reviews (97)

Worst experience with a insurance company

1
I made a inssurance with Acorn and is the worst decision I have made. After a online change of vehicle with confirmation email and paying the the amount of money I was running 2 months withous insurance because of negligence. I had an incident after 2 months and I found out tham my vehicle it was insured with them ,after spending hours on the phone with unproffesional agents and all the time after 2 hours waiting on the phone the call was going nowhere ,I could not repair my vehicle I paid 2 month insurance for the old vehicle that I was not driving anymore ,no refund an on top of this a 100£ plus to my insurance per month I don`t recommand Acorn please paid a bit more but don`t get involve with them Reviewed on: 19th August 2020
Robert Cristea's avatar
Robert Cristea

Very poor insurance company

1
I had a accident and rang my insurance haven insurance tonget the car repaired after having the car for 3 weeks theybdecided to write it off and take the courtesy car back. I am a keybworker and with covid 19 not able to get to work as dont have a car. They haven't tried to understand or be helpful in this matter. Other insurance companies are reducing the premiums and offering courtesy cars to their clients until the end of the pandemic. Haven on other hand are not. Also they will not let me buy the car back. AVOID AT ALL COST GUYS Reviewed on: 1st May 2020
sham11's avatar
sham11

Excellent straight forward honest insurance

5
Excellent company, highly recommend,took a policy out and then recieved a phone call just to make sure the answers I gave were correct so it's helps the customer if a claim is ever made ,highly recommended Reviewed on: 9th August 2019
Clint Avery's avatar
Clint Avery

Personally I would avoid this company.

1
Absolute shambles of a company. Staff rude and unhelpful. Glad I didn’t take a policy with them if that’s how they treat potential customers. Reviewed on: 24th April 2019
David's avatar
David

no care for customers

1
if i could give zero stars i would. Acorn casually cancelled a policy that was taken out and paid for online. They left a retired lady to drive a car with no insurance. When I called and asked why they didn't call to ask for what ever documents they needed, a lady casually told me that they are in inbound call centre and can not make out going calls. POOR SERVICE. NO CARE FOR CUSTOMERS WHAT SO EVER. Reviewed on: 1st February 2019
Saam Forouhar's avatar
Saam Forouhar

ITS OK

3
i have solved all problem with company Reviewed on: 12th October 2018
ALPER's avatar
ALPER

great customer service

4
i have only had to ring up a few times to sort my insurance but have never encountered any issues Reviewed on: 23rd September 2018
Leanne Perrett's avatar
Leanne Perrett

Good company

4
Great prices, straightforward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018
Claire Appleton's avatar
Claire Appleton

Good company

4
Great prices, straight forward, no issues. I would use again and recommend to others. Reviewed on: 23rd September 2018
Claire Appleton's avatar
Claire Appleton

Value for Money

5
Great insurance at a very good price. Very helpful staff to assist if you may experience any problems. Reviewed on: 30th August 2018
Soraya Bashardoust's avatar
Soraya Bashardoust

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