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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.59 (22445 reviews)

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4.59

Based on 22,445 reviews, last reviewed 1st Aug 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

account blocked while abroad, renewal impossible. My car is in UK, due for renewal 12 August. I am currently in Abu Dhabi for family reasons and Admiral, despite sending me messages telling me my ins... Read more Reviewed on: 1st August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22445)

Review of the Admiral, Car insurance:

Great helpful and cheap insurance

I have had this insurance company for years now. They have always been helpful in getting me the best price possible, and they are much cheaper than most other competitors. The best part is if you modify your policy (or add modifications on the car ) they accept this and only charge a £9.50 fee which is fantastic! Their webchat team are always super helpful and informative too. Reviewed on: 23rd August 2024

account blocked while abroad, renewal impossible.

My car is in UK, due for renewal 12 August. I am currently in Abu Dhabi for family reasons and Admiral, despite sending me messages telling me my insurance is due, has blocked my account. Maybe because I am abroad, i have no idea. So my car will be uninsured shortly. I have tried everything to contact Admiral, the only possibility is a phone call to UK - which given the time taken to go thru security etc etc will cost a small fortune. They do not have a Whats App facility. I am very upset by this. Reviewed on: 1st August 2026

Easy to get a quote and set up the policy.

Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Admiral customer service is outstanding.

Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their time to research and explain the answer as simply as possible. Very good value for money. When I submitted a claim last year, a close relative was end of life which delayed the remedial work. Admiral were very understanding and patient with me, which I will always remember. They were exemplary. Reviewed on: 19th July 2026

Competitive quotes

I have had several quotes over the years from Admiral that have been competitive and they were good at sorting out a claim I had. Reviewed on: 17th July 2026

Easy address change, good value for money

When moving for student living, it was very easy to change my address for term time to get a residential permit. Additionally, with no extra cost Reviewed on: 16th July 2026

Car Insurance - an easy process.

From getting a quote to actually starting the policy, the whole process was easy to complete with all relevant information close to hand and explanations as required. Reviewed on: 16th July 2026

Message chat needs improvement

I wanted to remove a named driver from my car insurance and add my husband as a named driver for just two weeks. It all seemed very straightforward online, having painstakingly added all the relevant details, but at the end the screen showed 'we need more information'. A reference number came up with a link to the chat. I entered the reference number in the message and waited . Eventually I had a response asking me if I wanted to add a named driver. I responded yes, as per the information I had already submitted online, and repeated the reference number. Another wait, and I was told that the policy was in 'transition' ( due to be renewed in 3 weeks) and it had to be passed on to the transition team. Another wait and then another agent came online with a standard list of questions which I had already completed online. Once again, I responded with the reference number. Another wait, then I was asked to confirm the name of the driver I needed to add. At this stage I gave up. It was clear that the agents were trying to handle too many customers at once and it was easier to simply ask the same questions again rather than read the history. What would happen if I was trying to make a claim? Not the best customer service Reviewed on: 16th July 2026

RIP OFF !

Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently put her back on permanently until the end of the policy (October) and charged £36 ??!! So 1 months cover costs £220 - £2640 annual equivalent for 1 person ??!! Total rip off . Will not be renewing and will go elsewhere . Also their call centre in India is a total waste of time and totally unhelpful . Reviewed on: 10th July 2026

I've not had any problem from this company.

I've not had any problem from this company. Prices are reasonable. Reviewed on: 7th July 2026

Admiral consistently provide excellent customer serv...

Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

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