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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
50% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Good black box policy

4
Good black box policy. Helpful customer service Reviewed on: 19th August 2023

Multi car policy great deal

5
Actually answer phone queries and good online account access Reviewed on: 19th August 2023

Great customer service

5
I have been with admiral for around 2 years and I can't fault them for anything at all. Friendly staff and online account portal very easy to use. Reviewed on: 19th August 2023

excellent

5
easy to use and always someone to talk to makes it so easy Reviewed on: 19th August 2023

Admiral is very reliable and good company I am coustmer for last two years

5
Admiral is very reliable and good company I am coustmer for last two years Reviewed on: 19th August 2023

Great customer service and competent pricing

5
Admiral has one of the great customer services with staff always very helpful. The prices offered are best in class. Reviewed on: 19th August 2023

Value for money

5
In the 5+ years I have had Admiral car insurance I have yet to find (at renewal) any company to offer like for like policy that matches their price WELL DONE ADMIRAL Reviewed on: 19th August 2023

Excellent helpful advice

5
Excellent all round service at a good price. Reviewed on: 19th August 2023

Reasonable premium with excellent cover

5
Multi cover lower the cost of insurance of 3 cars in the family. Reviewed on: 19th August 2023

All types of insurance at a great price

5
Admiral’s multi car insurance is such brilliant value so when I was looking for home insurance, I got a quote and it was good value for money. The staff are always very polite, friendly and helpful. I have also taken out travel insurance and just recently, pet insurance too! Definitely worth giving them a try for all your insurance needs. Reviewed on: 19th August 2023

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