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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

50% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Helpful insurance company

Great insurance company, easy to speak to a real human, very understanding staff, good deals. No problems with payout Reviewed on: 22nd August 2023

All the info I need

I had the car insurance since January, so far I am happy, is easy to log into my account and all the information is in there. I also have my house and my pets insured and the experience has been very positive Reviewed on: 18th August 2023

smooth and easy

easy to manage policy online, and i'm a happy customer Reviewed on: 18th August 2023

Easy and helpful

Had great experience of being member with admiral Reviewed on: 18th August 2023

Very professional service

Easy to deal with and very competitive in terms of price. Highly recommend Reviewed on: 18th August 2023

Car insurance

Very helpful Reviewed on: 18th August 2023

Always happy with the level of service I receive.

Always keep you well informed and up to date with products and useful information. Reviewed on: 18th August 2023

Admiral - excellent price

Got a good price and customer service for multi car insurance Reviewed on: 18th August 2023

Poor response to a simple windscreen claim.

We've been loyal Admiral customers for several years with No Claims. This summer a stone chip to our RAV4 windscreen created a crack which meant the windscreen had to be replaced. Admiral referred us to Autoglass who told us there is "no glass in stock" nationwide but they would call when it was available. 2 weeks on, the crack is now enormous & Autoglass continue to tell us no glass is available. We called a rival firm who confirmed they are able to carry out the work & there is no shortage of glass. Autoglass continue to tell us there is no glass available nationwide when questioned again. Admiral tell us they are escalating our claim but that they won't pay for the work to be done by another firm even though our car is not road-worthy since the crack has grown. We have young kids & a family holiday booked for next week: we wonder why we pay our insurance premium if this is the kind of "cover" provided. It seems no one can sort the claim out or compensate us for our difficulties. It would be hard to recommend this company to anyone. Reviewed on: 18th August 2023

Good customer service

Good value for money as with multi car we got a good deal on our car insurance and received excellent customer service Reviewed on: 18th August 2023

Most customer-centric insurance company I have ever seen in UK.

I love the app. I love the flexibility at which you can get a quote either for a temporary or complete car replacement. It's as if they read the minds of their customers for endless possibilities. Reviewed on: 18th August 2023

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