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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

50% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great insurance.

All around great insurance. Reliable and good customer service Reviewed on: 18th August 2023

Excellent exceptional fantastic to work with

I have recently obtained insurance from admiral and the service I received was brilliant. Will definitely be using admiral in the future. Reviewed on: 18th August 2023

Great multi cover- helpful staff

Great value multi cover car/ home insurance. Great customer service- they answer phone promptly and are always helpful, friendly and knowledgeable Reviewed on: 18th August 2023

Best insurance I ever had

My car, house and pet insurance is with Admiral and up to now I have had no issues. Low monthly costs and quick response with claims I have legal cover as well which comes in really handy in claims against another insurer. Reviewed on: 18th August 2023

Unreasonable Charges

It is disgraceful that I have to pay an admin fee to make a change on the website. I’m the one doing the admin yet I have to pay for the privilege! I also recently received an email advising that due to a system change I was required to call to update my wife’s occupation. The email stated in capitals that I should not make the change online as I would be charged therefore implying that by phoning as instructed a fee would not apply. I was amazed to find that a £25 admin fee was still payable, which I managed to get waived as a ‘goodwill gesture’ but the adviser did not understand that the email was actually misleading, and a breach of consumer duty requirements. I will not be renewing my policy. Reviewed on: 18th August 2023

Brilliant

Every experience I have had with admiral; claims, policy changes and renewal all easy and friendly experiences. Reviewed on: 18th August 2023

Good insurance for cars

renewed my insurance and will do again . easy to apply and get in few hours Reviewed on: 18th August 2023

Great insurance company

Competitive prices, great customer service and easy to use website. Totally recommend. Reviewed on: 18th August 2023

I am really happy with the service that I get with admiral insurance.

I have been with admiral for 5 years now and they always seem to take their time to make sure that I am happy with their service. Reviewed on: 18th August 2023

Very good company with excellent customer service

It has being so excellent since I have bought my car insurance. The customer support and app make it easy to update your policy Reviewed on: 18th August 2023

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