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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

50% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Helpful insurance company

Great insurance company, easy to speak to a real human, very understanding staff, good deals. No problems with payout Reviewed on: 22nd August 2023

Excellent exceptional fantastic to work with

I have recently obtained insurance from admiral and the service I received was brilliant. Will definitely be using admiral in the future. Reviewed on: 18th August 2023

Great multi cover- helpful staff

Great value multi cover car/ home insurance. Great customer service- they answer phone promptly and are always helpful, friendly and knowledgeable Reviewed on: 18th August 2023

Best insurance I ever had

My car, house and pet insurance is with Admiral and up to now I have had no issues. Low monthly costs and quick response with claims I have legal cover as well which comes in really handy in claims against another insurer. Reviewed on: 18th August 2023

Unreasonable Charges

It is disgraceful that I have to pay an admin fee to make a change on the website. I’m the one doing the admin yet I have to pay for the privilege! I also recently received an email advising that due to a system change I was required to call to update my wife’s occupation. The email stated in capitals that I should not make the change online as I would be charged therefore implying that by phoning as instructed a fee would not apply. I was amazed to find that a £25 admin fee was still payable, which I managed to get waived as a ‘goodwill gesture’ but the adviser did not understand that the email was actually misleading, and a breach of consumer duty requirements. I will not be renewing my policy. Reviewed on: 18th August 2023

Brilliant

Every experience I have had with admiral; claims, policy changes and renewal all easy and friendly experiences. Reviewed on: 18th August 2023

Good insurance for cars

renewed my insurance and will do again . easy to apply and get in few hours Reviewed on: 18th August 2023

Great insurance company

Competitive prices, great customer service and easy to use website. Totally recommend. Reviewed on: 18th August 2023

I am really happy with the service that I get with admiral insurance.

I have been with admiral for 5 years now and they always seem to take their time to make sure that I am happy with their service. Reviewed on: 18th August 2023

Very good company with excellent customer service

It has being so excellent since I have bought my car insurance. The customer support and app make it easy to update your policy Reviewed on: 18th August 2023

Good company

There to help with anything you need Reviewed on: 18th August 2023

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