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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
50% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great Car Insurance

5
Excellent levels of cover , always kept informed about options and easy to claim when it matters Reviewed on: 18th August 2023

Top services and excellent customer service

5
Every time I call , I get great service and the customer service and advisers are friendly and always take their time with you understanding every need and concern. Reviewed on: 18th August 2023

Consistent fair premiums

5
For three years Admiral has given me the best quote Reviewed on: 18th August 2023

Long term customer and no plans to change

5
I have been a customer with Admiral for a very long time. We have a multi-car policy and, if I have ever had any concerns, a quick call has seen everything handled and sorted quickly by polite, efficient and helpful staff. I know lots of people chop and change their providers each year, while looking for the best deal, but I have always found that a quick chat with Admiral in the period leading up to renewal has resulted in me getting a great deal that makes me happy to renew and not move elsewhere. Reviewed on: 18th August 2023

Easy to deal with

4
Having changed vehicles and renewed a fair few times over the years, their website is easy to use, clear and efficient so something that I always felt was such a pain to sort out now only takes a few mints and I never have to speak to anyone! Reviewed on: 18th August 2023

Great service

5
easy to contact, happy with the service for many years. Reviewed on: 18th August 2023

Great insurance

5
Quick reliable insurance for young driver especially Reviewed on: 18th August 2023

Polite, friendly and efficient service

5
Polite and helpful staff on the phone who actually rung me back on my mobile when we were inadvertently cut off. Had all the information necessary to give a quote and adjust our multi cover policy when we moved house over 100miles away. Reviewed on: 18th August 2023

Always helpful

5
Renewing insurance is one of the most tedious experiences going. Admiral are always on the end of the phone and get me a great deal! Reviewed on: 18th August 2023

Efficient service but what about my bike?

3
Good offering of services and fortunate that I haven’t had any reason to claim but unfortunate that they don’t offer bike insurance. Reviewed on: 18th August 2023

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