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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Excellent

5
Superb customer service. Easy to use website. Easy to make claim. Reviewed on: 24th August 2022

Great service

5
Great service, and very competitive prices. Reviewed on: 24th August 2022

Always helpful and efficient

5
Whenever I have a query the staff are helpful and when renewing they will price match comparison sites. Reviewed on: 24th August 2022

Very good service

5
Very good service and prices when speaking to the agents Reviewed on: 24th August 2022

Great service

5
Such an easy experience with Admiral. Would definitely use once my policy is up and would highly recommend. Reviewed on: 24th August 2022

Reliable insurers

5
Always provide me a good price on my renewal Reviewed on: 24th August 2022

Hassle Free Insurance

5
I've been with Admiral for few years now, always easy when going to renew car ins and when I swapped vehicles it was an easy process to transfer over. Also when i was getting some more information about van insurance and been given wrong advice over the phone... they emailed and rang me back to clear it up which i thought was really good of them Reviewed on: 24th August 2022

Good company

4
They renewed my insurance for cheaper than the other quotes, really friendly customer service on the phone and helpful Reviewed on: 24th August 2022

Great customer service

5
After being mucked about by other insurance companies, it was a welcome relief when I contacted them about renewing my car insurance. The service they provide was quick, efficient and friendly. Reviewed on: 24th August 2022

Excellent

5
Very friendly staff who have gone out the way to make sure the customers get the best possible service Reviewed on: 24th August 2022

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