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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.59 (22445 reviews)

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4.59

Based on 22,445 reviews, last reviewed 1st Aug 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

account blocked while abroad, renewal impossible. My car is in UK, due for renewal 12 August. I am currently in Abu Dhabi for family reasons and Admiral, despite sending me messages telling me my ins... Read more Reviewed on: 1st August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22445)

Review of the Admiral, Car insurance:

Keep coming back to them

Overall Admiral keep offering the best price on the market, good product with a good level of cover. On the occasion you claim they are quick and efficient to handle your claim. The one fly in the ointment is the online/app servicing of your account is poor with continued issues and problems. But overall good product and service. Reviewed on: 24th August 2023

Great customer service but getting more expensive

Admiral are always helpful when I ring, I am usually able to speak to someone. They were very supportive when I had a car crash and were quick to support. In terms of money value however, it keeps going up. You have to ring to get a better deal on your insurance every year and they are not brining the price down as much. Reviewed on: 23rd August 2024

Fantastic company!

I’ve been ensured with admiral for the last 5 years and they’ve been great - they don’t yank the cost of insurance right up every year unlike most companies. And their customer service was fantastic at explaining how to arrange a windshield replacement and very quickly made sure I knew it wouldn’t affect my no claims. 10/10 stars Reviewed on: 23rd August 2024

Another year of no claims - premium through the roof

Another year of no claims leading to extortionate price increase. Impossible to speak to a human and reluctance to price match the plethora of other providers whom offer (slightly) more reasonable premium rates. Reviewed on: 23rd August 2024

good customer service, well informed and updating yo...

good customer service, well informed and updating you during any case processing Reviewed on: 23rd August 2024

Very good customer service, have everything in one p...

Very good customer service, have everything in one place with the multi car insurance deal. Great company! Reviewed on: 23rd August 2024

Good customer service, always there to help.

Good customer service, always there to help. Reviewed on: 23rd August 2024

Reasonable Insurance Company

Not had many issues aside from their app/website not working when I wanted to change my address but customer support was helpful Reviewed on: 23rd August 2024

After being insured by Admirdl for 5 years the price...

After being insured by Admirdl for 5 years the price doubled at renewal and when I called to discuss customer service was terrible! Reviewed on: 23rd August 2024

The service is good and the online portal is easy to...

The service is good and the online portal is easy to use in most circumstances. I made a claim last year and it took them 7 months to decide to write the vehicle off due to difficulty sourcing parts so that was a little disappointing. But everyone I spoke with was helpful and they called back when they said they would. Reviewed on: 23rd August 2024

Admiral excels

Very helpful and competitive price’s excellent claim handling service too Reviewed on: 23rd August 2024

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