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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great customer service!

5
The customer services are very easy to get hold of and friendly. Competitive prices. Reviewed on: 21st August 2022

Excellent customer support

5
I found that the customer support team were very helpful, open and transparent when dealing with my query on my car insurance policy. Reviewed on: 21st August 2022

Great insurance company

5
I cannot fault admiral for their good service Reviewed on: 21st August 2022

Excellent

5
I'm with Admiral for 5 years now. Great customer service and competitive price. Reviewed on: 21st August 2022

Admiral Great

5
Managing insurance with Admiral easy, clear and hassle free. They offer value for money with good service. Will move to a multi-vehicle option with next renewal and move other vehicle to them. Great! Reviewed on: 21st August 2022

10years of great service

5
Been with admiral for 10 years and never had an issue. Always managed to give me competitive quotes on multicar basis with great advisors UK based. Reviewed on: 21st August 2022

Great company helpful people

5
Insurance questions can't always be solved online Admiral have the right staff at the end if the phonerto sort out problems Reviewed on: 21st August 2022

Efficient well run insurance broker

5
Competitive prices and good customer service. Reviewed on: 21st August 2022

Can't beat the cost and service

5
I renew with Admiral every year. Always the best price and a great service. Confident knowing I'm with a company I can trust. Reviewed on: 21st August 2022

Great customer service

5
Admiral have great customer service. Even in times when things haven’t gone quite right, they go above and beyond to resolve this. Reviewed on: 21st August 2022

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