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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

200% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Positive

Came in cheap, dealt with smoothly and quickly. No complaints Reviewed on: 20th August 2022

Customer care

Friendly staff that care about your needs . Reviewed on: 20th August 2022

Quick & easy

Answered the phone, simple process and affordable. Reviewed on: 20th August 2022

Awesome

Really good insurance good value for money never had any problems with admiral Reviewed on: 20th August 2022

coming up trumps

After looking to ensure my electric lease car Admiral came up trumps with a very reasonable annual premium. Reviewed on: 20th August 2022

Easy, quick digital experience

Great digital experience and really easy to amend your plan, add new vehicles or a home policy. Reviewed on: 20th August 2022

Brilliant

In lockdown we received £25 refund, amazing service and totally unexpected! Reviewed on: 20th August 2022

Above and Beyond

Great customer service, friendly, happy staff. Reviewed on: 20th August 2022

Easy and cheap

Best quotes on comparison site, and website is easy to use. Reviewed on: 20th August 2022

Nice and easy

The policy is really easy to set up, it can be done in seconds. The app is user friendly everything you need is in there. Overall I am satisfied, it was one of the most affordable companies. The only thing I don't get is how the driving score gets calulated because the numbers I see in the report don't really make sense. Other than that,great company! Reviewed on: 20th August 2022

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