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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

90% decrease in 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Very easy to arrange policy, good price

Very easy to arrange policy, good price despite not having a no claims bonus. Easy to understand documentation. Plus I got a big discount on my home contents insurance Reviewed on: 12th August 2024

Affordable and Efficient...

Annual policy renewal: I always contact Admiral to discuss ways of reducing my premium before shopping around for any other deals. And almost always Admiral find ways of reducing my premium to a more affordable level. Claims: I have always found Admiral very helpful and efficient in dealing with claims I have made over the years. Reviewed on: 12th August 2024

Very easy to insure my car and excellent value I was...

Very easy to insure my car and excellent value I was expecting to pay much more for my cars web site very strait forward even for someone of my age. Reviewed on: 12th August 2024

Cheapest insurance for First time driver

Cheapest insurance for First time driver. Easy to use. No issues with it yet Reviewed on: 12th August 2024

simple admin and good value.

easy to manage online, and generally good value for money. Reviewed on: 12th August 2024

Overall Good

I have found customer service to be excellent - however I do think better value for money could be provided Reviewed on: 12th August 2024

great service and treated respectfully

Always helpful. Lost a personal item once and the claim was dealt with quickly, effectively and will an understanding of the sentimental value as well. All sorted and paid out quickly too. Reviewed on: 12th August 2024

Excellent

So helpful friendly and efficient. The company is ultra professional but at the same time make you feel special and listen to you. Altogether Excellent Reviewed on: 12th August 2024

Hassle free multi car policy

Superb customer support in arranging multi car cover - well timed emails and simple process Reviewed on: 12th August 2024

As a new driver I was able to speak to a person.

As a new driver I was able to speak to a person. Who was able to help me to understand everything about my policy and I felt very confident if I should need to ring for any other questions Reviewed on: 11th August 2024

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