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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

great customer care with a fantastic service

5
always available without long waiting lines when calling, customer service is always to an extremely high standard, always looking to offer a professional and positive experience. Reviewed on: 16th August 2022

Great cover

5
Easy to renew, easy to speak to, competitive rates. What's not to like? Reviewed on: 16th August 2022

Look after me

5
Admiral has always looked after me and my vehicle Reviewed on: 16th August 2022

Customer service is amazing

5
Admiral's customer service is amazing. Fast and easy to contact and they resolved my issues same day. Reviewed on: 16th August 2022

Great service

5
Very friendly team and straight to the point. No faffing about with admiral. Reviewed on: 16th August 2022

Good customer support

3
Haven't had to make any claims but good customer support and lower annual insurance cost than other providers Reviewed on: 16th August 2022

Cheaper than the rest!

5
Every year my quote goes further down whilst other competitors can’t beat the price. Will forever stay with Admiral. Reviewed on: 16th August 2022

Great customer service !

5
Managing my account through the website is really quick and easy and in the unfortunate instance where I have needed to log a claim it was handled quickly, professionally and really efficiently - making the experience much less of a hassle than with previous companies I have been insured with ! Reviewed on: 16th August 2022

Great car insurance

5
The customer service at Admiral is attentive and friendly. It is easy and quick to apply with no hassle. I will definitely continue using Admiral as I have experienced no issues with them and the prices are reasonable. Reviewed on: 16th August 2022

Best insurance company

5
The best insurance company I have ever been with! So accommodating and helpful and always polite! Reviewed on: 16th August 2022

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