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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great customer service

5
Phoned admiral, spoke with someone very quickly and answered my questions straight away. Also competitive prices and looking for a good deal Reviewed on: 15th August 2022

Helpful

4
Helpful if we need to contact them. Very swift at responding. We don’t get nuisance calls bothering us all the time which is great Reviewed on: 15th August 2022

Simple, trustworthy and peace of mind

5
I have used Admiral since my first car. From a black box policy to renewing for a no claim discount. Admiral have been straightforward and paid out when I needed it. Reviewed on: 15th August 2022

Cheap insurance

4
Easy to make changes, especially online. cheap insurance, no issues. Friendly customer service Reviewed on: 15th August 2022

Great service

5
Changed my car insurance from a very poor provider to Admiral, and they have been great Reviewed on: 15th August 2022

No issues

5
Ive had no issues with admiral and my renewal was great. The agent i got helped me get the price as low as i could and i feel like i have possibly the best price in the market. Reviewed on: 15th August 2022

Reliable Service

5
Luckily I’ve not had to call in on my insurance but admiral has always given me a fair price and excellent customer service Reviewed on: 15th August 2022

Admiral Best by far

5
Cheapest car insurance most years Reviewed on: 15th August 2022

Affordable, Reliable & Well Informed

5
I have renewed with Admiral each year as they have offered a competitive rate of insurance. The staff are very helpful and well informed. I receive regular advice and updates from Admiral. Reviewed on: 15th August 2022

Admiral

4
Used for a number of years, Competitive prices and helpful when contacted Reviewed on: 15th August 2022

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