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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22420 reviews)

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4.74

Based on 22,420 reviews, last reviewed 9th Feb 2026

97% decrease in 5 star reviews

in the past 90 days

56% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Excellent service competitive pricing Excellent service competitive pricing Reviewed on: 23rd January 2026

Latest lowest rating:

1

Awful terrible need diazepam for this lot No courtesy car no offer of payment no call backs won’t answer calls and when they do it’s f robots virtual assistance and clowns months in getting n... Read more Reviewed on: 9th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22420)

Review of the Admiral, Car insurance:

Great but check renewal

Never claimed but customer service have always been helpful and friendly. Don’t like the fact the renewal price it so high and they then beat it but it’s the same with all companies. Reviewed on: 14th August 2022

Never had any issues with admiral.

Never had any issues with admiral. Every time I've needed to call regarding something the customer service team has always been amazing, easy to get through to someone and always been able to help. Reviewed on: 5th September 2025

Superb customer service.

Superb customer service. Happy to talk through any issues. Reviewed on: 5th September 2025

I get to spend my earnings on other things too!

I had a small bump in December 2023 and to my surprise my insurance didn’t go up too much at all! It’s made a huge positive impact to my ability to save and spend my earnings elsewhere other than on car insurance. Reviewed on: 5th September 2025

Good enough I find everything a bit too automated an...

Good enough I find everything a bit too automated and its hard to get information from a real human at times especially for the price would expect to have a better personalised experienced Reviewed on: 5th September 2025

Insured my daughter with Admiral and she has a black...

Insured my daughter with Admiral and she has a black box fitted. Easy to install and download app, updates about her driving score is good and we paid a fair price too. Reviewed on: 5th September 2025

Never had an issue with admiral always been really g...

Never had an issue with admiral always been really good and great customer service! Reviewed on: 5th September 2025

Very simple and helpful, valued our car at a very fa...

Very simple and helpful, valued our car at a very fair price and it was simple to add additional drivers Reviewed on: 5th September 2025

Excellent customer service on the phone even if this...

Excellent customer service on the phone even if this year they weren’t the cheapest this year Reviewed on: 4th September 2025

Admiral Comprehensive Car Insurance that's worthless

Whilst insured comprehensively through Admiral, a woman driving round a corner unchecked hit my car head on. You could hear damage to both my power steering & the gearbox as well as damaging my front bumper, bonnet & wing. The car was drivable the short distance home, but after being repaired it was painted plain black & not metallic, the power steering was only listened to not investigated as per the York garage it was taken to. They repainted the bumper, returned the car with a loose headlight, still a whining driving pump & a gearbox was noisy. Finally when it was returned, a few months after the gearbox failed & I was forced to sell the car at a loss. Admiral throughout never listened or believed me or my wife of the issues raised. No apology was offered & the car repairer couldn't have been less interested. It was more about how quickly they could turn the car around. Reviewed on: 4th September 2025

Admiral.

Double booked travel insurance and refund was made with no additional fees. I have multiple insurances with them in one place. Reviewed on: 4th September 2025

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