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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22421 reviews)

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4.74

Based on 22,421 reviews, last reviewed 16th Feb 2026

97% decrease in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Excellent service competitive pricing Excellent service competitive pricing Reviewed on: 23rd January 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22421)

Review of the Admiral, Car insurance:

Straight forward, reliable

Renewal time is often the worst time, but Admiral have always been straight forward, friendly, competitive and reliable. Hope they stay that way, makes life much easier. Reviewed on: 13th August 2022

Admiral.

Double booked travel insurance and refund was made with no additional fees. I have multiple insurances with them in one place. Reviewed on: 4th September 2025

5 Years of Reliable Service

I have been with Admiral Insurance for around 5 years now, and I’m consistently satisfied with their services. Their prices are competitive, and the renewal process is always clear and straightforward. The iPhone app is very user-friendly, giving me easy access to my policy details and documents whenever I need them. Customer service has always been quick, professional, and solution-oriented. I also went through a small claim process in the past, and Admiral handled it smoothly with excellent communication and efficiency. Overall, Admiral gives me peace of mind when it comes to my car insurance – a trustworthy and professional company that truly deserves 5 stars! Reviewed on: 4th September 2025

Increased my policy without giving me a reason and w...

Increased my policy without giving me a reason and when questioned about it they didn’t give a valid reason or apology Reviewed on: 29th August 2025

I assume, looking at the reviews most must be AI gen...

I assume, looking at the reviews most must be AI generated bots.This is a joke of a company. Closed when it should be open. Can't access policy online yet sends emails to me!. Loops you eternally to the online account which is not accessable. Phone number not working. Online contact link doesn't work. Will never use again Reviewed on: 16th August 2025

I insured my disco 2024-2025 ,easy to deal with at a...

I insured my disco 2024-2025 ,easy to deal with at a cost of £1100. I have not had any claims on any insurance policy so I received the maximum no claim’s discount on my protected bonus.. six months into my policy I had a my fault claim ( I caught the van rear light when he pulled out into oncoming traffic and then stopped suddenly. The damage was 1 new rear broken glass and bumper bracket. ( maximum cost £500 ) I supplied dash can evidence of the collision which showed the very poor condition of the 17 year old builders van ,the stoplight was not working I informed Admiral insurance that the van had no MOT but I was told that made no difference to the claim against myself.. The claim was settled with a £2448 payment . The van is back on the road being driven by the 3 party . I have voiced my displeasure to Admiral The van has only just been MOT after 4 months later even though he has driven it for the last 4 month . The builder has put the van back on the road at the cost too my increased premium.My new renewal has just been increased to £1900 and other insurance companies being from £1250 -£4000 and other companies refusing to insure me . Reviewed on: 16th August 2025

Multi car insurance

Multi car insurance cover is very good and flexible Reviewed on: 8th August 2025

Will I be dead by the time my claim is sorted

Waiting 15 months for my claim to be settled still is not sorted apparently it’s in the final stage it’s taken them 8 Weeks to read the file still haven’t been done when I phoned this morning school holidays got no car to take my children out, perhaps it be sorted by Xmas Reviewed on: 17th July 2025

Stay away

Put a default on my credit file over a penalty I didn’t owe. Now got 6 years of bad credit due to them not following the law. I will be taking legal action do not deal with this company. Reviewed on: 16th July 2025

Absolutely Appalling Experience

Absolutely Appalling Experience – Avoid Admiral at All Costs I’ve had a truly awful experience with Admiral and I feel compelled to warn others before they fall into the same trap. A few weeks ago, someone hit my parked car — I wasn’t even in the vehicle — and I did the right thing by reporting it. Instead of support, I was met with interrogation. The woman I spoke to on the phone asked if there were any other marks on the car, and I mentioned two minor scuffs. She casually said I should have reported these previously — something I was completely unaware of. She did not explain that this would result in any consequences, let alone a large, unexpected payment being taken from my account without any notice whatsoever. Admiral has since withdrawn a substantial amount of money from me, leaving me in financial difficulty, and they’ve shown zero remorse or empathy. I lodged a complaint, hoping someone might take it seriously, but I was met with the same dismissive attitude. I told them clearly how this situation has impacted me financially and emotionally, and they could not have cared less. To make matters worse, they even had the audacity to ask if I wanted to renew my policy. Absolutely not! After the way I’ve been treated, I will never use Admiral again and I’ll be telling everyone I know to avoid them. They claim they “notified” me about the charge — but I received no email or formal communication, and they have failed to provide any proof. I’m shocked at how they treat their customers, especially when the accident wasn’t even my fault. Yet somehow, I’ve ended up paying the price. If you’re considering Admiral for your car insurance, think twice. If you ever get into an accident, even when you’re parked and not at fault, they’ll look for any excuse to raise your premium and squeeze more money out of you. They don’t care about people — just profit. Avoid at all costs. Reviewed on: 5th July 2025

Easy and fast

Easy, pain free, and fast, best price Reviewed on: 12th June 2025

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