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Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22360 reviews)

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4.74

Based on 22,360 reviews, last reviewed 19th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car Insurance reviews (22360)

I found it to be a very good car insurance company,...

I found it to be a very good car insurance company, easy to apply, the employees are very communicative, and the price is acceptable... I also recommended it to my friends Reviewed on: 12th April 2024

Cost me hundreds on just the word of the third party

I accidentally rubbed someone's bumper with my van it didn't leave a single mark or move the vehicle in any way I left my details anyway after a while I'm told they are claiming personal injury without any evidence it has taken my no clams away and cost me hundreds of pounds as a result why am I being punished with even you say there is no evidence? Reviewed on: 10th April 2024

Charlatans and criminally negilgent

I was hit by an Admiral driver. As their driver was completely at fault they arranged for repair. This took months and tehy made a mess of my bumper (wrong paint colour), When I complained, they said it was the wrong colour when they got it. The washed their hands and said I shoud go to Ombudsman. When the Ombudsman contacted Admiral, they refused to accept because I was not one of their policy holders. Unscrupulous liars, Ombudsman was quite diappointing/toothless. Reviewed on: 3rd April 2024

Awful Experience

Awful experience, involved in an accident that wasn’t my fault and ended up out of pocked for around a month. I had to do the leg work myself to chase up the third parties insurer. Even when I explained that this was leaving me in a tough financial situation there was no urgency. I was left hard done by when I was not at fault in any way. I would expect my insurance company to be doing this work for me, as this is a service which I pay good money for. Reviewed on: 24th March 2024

Reliable and trustworthy

Easy to contact online or by phone. Helpful in answering questions. Good value for money. Reviewed on: 24th March 2024

Discusted with this company!

Discusted with this company! I hope you choke on the money I gave you for what bugger all! I had 1 years no claims for the first year no issues. Second year just started. They cancel my policy after missing one payment! Then make a different reason up that it's because I made a claim which they stated that they were not liable for! So no claim... Word can not describe how bad of service I received. Please be aware they are not all they seem clearly. Trying to bill me now for a full years policy after cancelling mine. Reviewed on: 21st March 2024

Very difficult to contact and slow to respond.

Very difficult to contact and slow to respond to emails. Although I got a competitive price for my car insurance I was disappointed when I had to chase them for an included offer and found them very difficult to contact. There is literally no way of contacting them by telephone, and they are slow to respond to emails. I worry what the experience would be like if I have to make a claim, and hence will probably not renew with this company. Reviewed on: 11th March 2024

This company is a bad joke

This company is a bad joke This company is a bad joke. I was involved in an accident with one of the company's customers(rear-ended), wasn't my fault and the other driver made the claim to fix my car. Since the 14th of February, they have kept telling me that they will make the payment but they refuse and they find different reasons. If a minor claim is happening like this I can't imagine for something else. I would NOT recommend anyone to deal with or take any insurance from this company. Shame on you ADMIRAL Reviewed on: 5th March 2024

Value for money, easy to us online account for car i...

Value for money, easy to us online account for car insurance and quote for other services, really informative newsletters with tips for driving all year round, money and other important stuff. Reviewed on: 17th February 2024

Don't want to pay valid claims

Admiral referred us to their preferred supplier to replace a hearing aid. When Counrtywide Hearing quoted £1500 more than anyone else to replace, Admiral decided we were underinsured and offered a very low sum. Ended up buying the hearing aids ourselves. Reviewed on: 13th February 2024

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