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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great place

5
Always great customer service and competitively priced. Been with them for years and nothing negative to say. Reviewed on: 23rd August 2023

Renewal Price Matching Excellence

4
Became an Admital customer a few years ago. Each time renewal has come up they have maintained their pricing by matching any offer I have received Reviewed on: 23rd August 2023

Easy to use and the price is better

4
Multi product discount is better than most other places. One of the best things about admiral is that you can call them and get through to a human relatively quickly. Reviewed on: 23rd August 2023

Excellent advice

5
Recently had a no fault accident and Admiral dealt with everything easily and quickly with friendly people and quick response Reviewed on: 23rd August 2023

Good rate, easy to use

5
They have us the best rate for our car. Later we added a 2nd car and a house to the insurance. Everything clear and fair rates Reviewed on: 23rd August 2023

Always competitive

5
Having switched to Admiral a few years ago, they remain competitive each year. Broad cover, clear documentation. Reviewed on: 23rd August 2023

Cheapest quote

4
Even though my renewal increased it was by fat still the cheapest quote. Reviewed on: 23rd August 2023

Cheapest

5
I m old driver still searching every where 13 year old licence only admiral gave me cheap insurance Reviewed on: 23rd August 2023

Good but can be great

3
Price is good for the service. But two things that could be looked at, 1) the renewal price by default is higher but calling and talking to a representative drives it down, 2) I had an accident, not my fault and totally covered by the other persons insurance. I called Admiral just to let them know (which I later regretted). At the time of renewal, they factored this into my renewal price, so basically I did wrong by doing the right thing. Otherwise, the service is satisfactory. It would also be good if a representative can reach out and discuss before time. Reviewed on: 22nd August 2023

lack of transparency

3
Unfortunately many insurance providers require black boxes for all young drivers. The blackbox portal admiral provides is extremely opaque, only scoring by a simily face. Not to mention it may score you down for braking hard to avoid and accident. Reviewed on: 22nd August 2023

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