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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.72 (11774 reviews)

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4.72

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11774)

Review of the Admiral, Home insurance:

Cutting the cost ...

My home insurance premium from Admiral was a fraction of the cost from my previous insurance company , when the pennies count , with everything costing more , this was a welcome relief . Reviewed on: 16th August 2024

Spotted a mistake made by 2 previous insurers and saved me a small fortune!

When we tried to switch our home insurance to Admiral our payment didn't go through online as there seemed some discrepancy between the info we had given and what was held on our claim file accessible to insurance companies. When we rang to speak with a customer service/sales agent we spoke with possibly the nicest, most helpful person ever. It transpired that the company we were with several years prior (and we were with another company after) had recorded an enquiry we made as a claim, thus increasing our premiums and marking our record visible to other insurers as if we had made a claim. As our previous insurer's phone lines were closed at that time, he took our details and asked when would be convenient to call us back, as he would have to wait to call our previous insurer during their operating hours to clarify the issue. When he called back, not only had he sorted everything out with our previous insurer, removing the mark from our record, but was able to offer an even cheaper quote than the one we had received on the online comparison site that brought us to choosing Admiral. At the same time, as our car insurance was due for renewal within a couple of months, we agreed to get a quote from Admiral; again, they saved us money on our (then) current policy, without any reduction in cover. All in all, we now pay less for our home insurance and 2 car policies than we previously did for just home insurance, due to the erroneous claim marked on our file raising our premiums with our previous 2 insurers. However, it's not just the price that impressed us; the agent we spoke with, who dealt with everything himself, never once passing us through to another person or department, keeping us informed of every step of the process, and generally being an absolute star; this is what really impressed us about Admiral. When we contacted Admiral on social media to leave feedback on our experience and to recognise the great efforts of their colleague, they contacted us privately to confirm our details so that they could trace the agent who dealt with us and make sure they heard our feedback and were recognised by their team/manager for a job well done. I was so pleased to see that the praise would be shared with the person who prompted it, and not just be left as a pat-on-the-back on the company's social media. This is the kind of positive culture that builds loyalty and trust in a company. Reviewed on: 3rd September 2018

Got everything I need.

I am making a claim and so far, the service has been good and staff have been helpful. Reviewed on: 3rd September 2018

Not the cheapest,but easy to deal with.

Changed my home n contents insurance to match up with car ins. All very easy to do. Reviewed on: 3rd September 2018

I like the joint policy approach, forward thinking

Joined a year ago, waiting on renewal notice to compare, hopefully you will remain as competitive as you were last year Reviewed on: 3rd September 2018

Very helpful

Everybody I have spoken with in regards to my policy has been extremely helpful. Thank you Admiral! Reviewed on: 3rd September 2018

Better quotes than anywhere else

After looking on the usual comparison sites admiral cane out top for car insurance. I then ended up taking out a multi policy with them as adding to my policy made it more competitive. Was mostly completed over the phone and super easy and the staff were very helpful, knowledgeable and friendly. Reviewed on: 3rd September 2018

Quality products & efficient service

Simple and informative process when moving to a multi product policy. Friendly and helpful staff, no time pressure in evaluation of prices and options. Cost effective policy. Reviewed on: 3rd September 2018

Good Value

I was amazed at the money I saved by putting our cars and home policies with Admiral. They will cover expensive jewellery which a lot of companies won’t. The staff are very obliging and it’s easy to add or remove things from your policy. Reviewed on: 3rd September 2018

Great insurer

Never any problems and British call centres. Reviewed on: 3rd September 2018

Great value quality insurance

Good customer service by your agents quick and easy to organise and to put into operation fully satisfied Reviewed on: 3rd September 2018

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