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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.73 (11775 reviews)

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4.73

Based on 11,775 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11775)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Left when they increased prices then rejoined due to...

Left when they increased prices then rejoined due to better pricing Reviewed on: 11th October 2024

bespoke and economical

It was cheapest deal on the market that provided the most extensive cover. The modular nature of the policy meant I could tailor it to my needs and remove unwanted parts. Bespoke and hassle free. Reviewed on: 11th October 2024

reasonable rate, good cover, easy to manage online

reasonable rate, good cover, easy to manage online Reviewed on: 11th October 2024

Best Cover

I used a comparison website to choose my insurance. Although Admiral wasn't the cheapest quote, it gives me more protection than my previous provider Reviewed on: 29th September 2024

Perfect customer service and competitive pricing

Perfect customer service and competitive pricing Reviewed on: 24th September 2024

Avoid at all costs

Admiral make false and misleading claims when advertising their home insurance policies, namely that they will safeguard consumers from loss and damage which results from criminal activity. I have recently claimed after I was burgled. I provided clear video evidence to the Police and Admiral of criminal activity. The police dealt with the crime swiftly as a burglary - they have arrested and charged an individual. Admiral on the other hand worked to make convenient assumptions and speculations resulting in them refusing to pay out anything. I am now left with a bill of five figures and nothing to show for 7 years of work. Having been a loyal Admiral customer for car and home insurance for many years. Admiral claim to care about customer service but when they have opportunities to look after their customers in need they decided to put corporate interests first and simply state they are 'following process'. Avoid at all costs - awful company. Reviewed on: 23rd September 2024

Easy and great value to add more...

I needed to change and add additional things to the insurance they were really helpful and the cost didn’t rise enormously. It all felt fair Reviewed on: 9th September 2024

Value for money, but customer service not always the...

Value for money, but customer service not always the best Reviewed on: 4th September 2024

Admiral were great when I had to make a claim

Admiral were great when I had to make a claim for my stolen bike Reviewed on: 4th September 2024

I didn’t get much notice of renewal or any explanati...

I didn’t get much notice of renewal or any explanation as to why my renewal had gone up in price but was too busy at tyre time to shop around. They did t give me a breakdown of the price increase. Otherwise the have been good. No other complaints. Reviewed on: 4th September 2024

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