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Admiral: Travel insurance reviews

Name: Travel insurance
Rating: 2.2 (186 reviews)

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2.01

Based on 186 reviews, last reviewed 8th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

25%

68%

Latest highest rating:

5

Very quick and easy online travel insurance. Very quick and easy online travel insurance. Lots of cover options and add ons. Highly competitive pricing. I took out a 1 year multi-trip policy for ... Read more Reviewed on: 16th September 2025

Latest lowest rating:

1

Very poor company. Avoid I bought Amiral Travel insurance and upgraded the cover thinking it woulx give me peace of mind. After returning from Marakesh, I realised I had left ... Read more Reviewed on: 8th December 2025

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About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Travel insurance reviews (186)

Review of the Admiral, Travel insurance:

Do Not BUY Amiral Travel Insurance

My 23yr son bought Admiral travel insurance to cover him for a weeks holiday in Malia Greece in September 2015. It was just their basic premium Insurance Policy at £5.00 & some pence. The day after he landed in Malia he became seriously ill with gastroenteritis ie ( excruciating abdominal pain & projectile vomiting).He attended the local clinic were they gave him blood tests ect to confirm his condition & they then wanted to move him to the nearest hospital which was some 20-30 miles away but he assured them he felt better because all he wanted to do was get home. The treatment cost him 280 Euros. (£210.00) their was no holiday rep, his friends tried to contact Admiral but could not get through but they managed to get him a flight home that night, the only flight to the UK that day which cost nearly £400. When he did get through to Admiral Travel, they reminded him the excess on his policy was £250, (This excess is printed on page 17 of their policy) Also the fact he had not got a note from the attending doctor to say in his opinion he should return home, so therefore his repatriation flight was not covered either. They also stated that they would not pay anything towards the clinic costs because he should have attended the general hospital that excepted EHIC cards even though it was 20- 30 miles away. when asked how he was supposed to get there in his condition they refused to answer & also refused to accept these mitigating circumstances.( he also sent them proof that he did have a valid EHIc card)but under the circumstances could not use it. My son managed to get home with the help of the medication from the clinic. & attended an emergency appointment at our local doctors surgery the next day for more medication , he then spent the rest of the week resting at home. Therefore in my opinion Admiral Insurance policies are not worth the paper they are written on. Reviewed on: 21st September 2016

Perfect cover with very competitive premium

As a senior citizen I was searching for affordable travel insurance and came across Admiral in my search. The cover was perfect and the premium was very competitive. It was so easy to apply and quickly got my documentation. Reviewed on: 7th September 2024

Updated my travel insurance cover for additional cou...

Updated my travel insurance cover for additional countries. Process very simple and price extremely good Reviewed on: 6th September 2024

Reduced renewal!

First travel insurance policy I have ever had where the renewal went down! Mind you have not had to claim which is the test for an insurance policy. Reviewed on: 4th September 2024

great customer experience, good value

Had great customer experience with Admiral house insurance, so knew I could trust them. Good value for the travel insurance gave peace of mind Reviewed on: 4th September 2024

DO NOT BUY THIS TRAVEL INSURANCE!

DO NOT BUY THIS TRAVEL INSURANCE!!!! It has been the worst experience I HAVE EVER DEALT WITH. please be careful who you get your travel insurance from. My phone was stolen while in New York in July, I'm still waiting for the claim to go through and we are in September. The communication has been dreadful, the Customer service team have given all different excuses which never align which shows me they all need more training. I have asked for call back from mangers 3 times and no-one has called me back. when I try to make a complaint they told me if I'm not happy with the service then I can go to the financial ombudsman which can take unto 8 weeks. I make my money through social media as I'm a YouTuber, I will be making a video about this as I feel like this is a scam. I paid extra to cover my gadgets and still now I have no phone back. PLEASE BE CAREFUL WHO YOU BUY YOUR TRAVEL INSURANCE THROUGH. Video will be uploaded by the end of this week. Reviewed on: 3rd September 2024

Won’t pay even when you follow their guidelines.

Despite being left in a recommended secure spot as per their own guidance (boot of a locked car) they refused to pay out on goods when my car was broken into abroad. £2000 of personal belongings gone and they won’t even respond using their own system and within their own timeframes. Awful awful awful Reviewed on: 31st August 2024

Great travel insurance choice

I have experienced great customer service with Admiral travel insurance, having used them for years. Their insurance is always fairly priced and includes a lot of necessities and reassurance. Everything you need in a travel insurance. Reviewed on: 25th August 2024

Renewed travel

Renewed travel insurance with admiral with competitive rate Reviewed on: 24th August 2024

Excellent value for money

As I have home insurance with Admiral, at an excellent price, I received a discount for my annual travel insurance policy also at an excellent price. Reviewed on: 23rd August 2024

The best multi-trip annual travel insurance for unde...

The best multi-trip annual travel insurance for under £50 Reviewed on: 23rd August 2024

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