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Aegon: Pension reviews

Name: Pension
Rating: 2.02 (222 reviews)

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1.78

Based on 222 reviews, last reviewed 5th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Excellent It is a safe company, since I joined, it has always been safe and I will continue with it in the future. Reviewed on: 27th April 2025

Latest lowest rating:

1

I have two policies with this lot. have two policies with this lot. I reached 55 and had received a letter saying do you want to withdraw your pots. 2.5k in total. Since 29 April ive be... Read more Reviewed on: 5th June 2025

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About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (222)

Review of the Aegon, Pension:

Great Value

I joined Aegon six years ago and have been very impressed with the performance of my pension since I joined them. Reviewed on: 15th January 2022

Contacted 5 weeks ago still no response for my request

Contacted the designated pension adviser, requested to take my 25% tax free sum and also wanted to drawdown the test of the pension over the next 2 years, Questioned me about what I wanted to do with the Reviewed on: 2nd November 2021

Proactive, consistent, reliable

My experience has been excellent, and I believe their customer care is second to none, especially compared to other companies. The website is easy to navigate and you can feel confident they have your best interests. Reviewed on: 24th October 2021

Great user experience and customer service led app -

I would very much recommend Retireready to anyone looking to keep a beady eye on their pension, its value and expected retirement income. Reviewed on: 22nd October 2021

Brilliant Service

I have dealt with a number of financial companies over the years but none have come up to the service and quality of Aegon. They are quick to respond to any queries and offer great products. Reviewed on: 18th October 2021

Consistent service on a proactive basis

Aegon always provide an informed choice and all the detail I need to deal with Pension matters. Responses are quick with reasons why that are accurate, the website is easy to find what I require Reviewed on: 17th October 2021

AVOID AEGON!!

Impossible to contact them, constant problems with website. Do not inform customers when 'rules change' (e.g. they did not contact overseas customers when rules changed regarding pension transfer overseas, ....) etc, etc STAY AWAY Reviewed on: 14th October 2021

This company meets my ideal customer service experience

I have been an Aegon customer for almost 20 years and have never had cause for concern about anything they have done for me. I cannot say that about any other company I have dealt with, over that length of time. I would not say I am an 'easy' client and have high expectations, where customer service is involved. Aegon have my complete trust, to do the right thing for me. Thank you for that peace of mind. Reviewed on: 12th October 2021

Workplace pension

I use Aegon for my workplace pension, the app is fantastic and easy to use. It helps me understand how my pension is working and keeping me up to date.I love doing the surveys as its help the company get a better understanding on wants going on. Reviewed on: 12th October 2021

A very good site and a nice community feel

I actually enjoy taking part in the surveys as I find the questions interesting, and they help me stay aware of my financial outlook. I think the site is well laid out and easy to navigate. There is no spam from Aegon, just emails asking me to take part in the surveys which I opted in to voluntarily when I joined. Reviewed on: 11th October 2021

Workplace pension

good communication, easy to understand. the app is great and the tools online to calculate retirement age etc are really useful! highly recommended Reviewed on: 11th October 2021

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Aegon: Pension reviews

100% decrease in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Aegon Pension reviews (222)

Great Value

Contacted 5 weeks ago still no response for my request

Proactive, consistent, reliable

Great user experience and customer service led app -

Brilliant Service

Consistent service on a proactive basis

AVOID AEGON!!

This company meets my ideal customer service experience

Workplace pension

A very good site and a nice community feel

Workplace pension

Do you have a different Aegon product?

Want to see more from Aegon?

Annuity

International Investment

Life Insurance

Join Smart Money People

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