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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.84 (1345 reviews)

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4.81

Based on 1,345 reviews, last reviewed 19th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Not bad for money good customer service Not bad for money good customer service Reviewed on: 5th September 2025

Latest lowest rating:

1

Allianz is probably the worst company i have ever de... Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggre... Read more Reviewed on: 19th November 2025

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

Allianz Car insurance reviews (1345)

Review of the Allianz, Car insurance:

Poor communication and total disregard to their customers

Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly. Reviewed on: 13th June 2017

Very easy to follow with clear instructions.

Very easy to follow with clear instructions. Allianz made the whole insurer choice easier with their easy to follow instructions. Reviewed on: 26th October 2024

Good cover at a competitive price.

Good cover at a competitive price. Renewing my policy. Reviewed on: 26th October 2024

Stress free cover

Recently changed my car insurance over to Allianz and never had an exchange go so swiftly, so straight forward from start to finish, highly recommend if you want to take the stress out of choosing car insurance... Fantastic. Reviewed on: 25th October 2024

Straight forward customer service, lower premiums th...

Straight forward customer service, lower premiums than other providers Reviewed on: 25th October 2024

Super easy, I strings attached, fair price

Super easy, I strings attached, fair price Reviewed on: 24th October 2024

Good value and easy to set up insurance

Good value and easy to set up insurance Reviewed on: 24th October 2024

Good price

Good price and extras not used customer service yet to say good or bad Reviewed on: 23rd October 2024

Absolutely fantastic, can't wait to renew.

Absolutely fantastic, can't wait to renew. Reviewed on: 23rd October 2024

Easy to set up insurance and competitive prices

Easy to set up insurance and competitive prices Reviewed on: 22nd October 2024

Simple easy process of purchasing car insurance

Simple easy process of purchasing car insurance Reviewed on: 22nd October 2024

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