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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 3.92 (100 reviews)

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3.22

Based on 100 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

15%

20%

Latest highest rating:

5

Using this bank and credit card for 2 years. Using this bank and credit card for 2 years. It is fair option when I want something which is just too pricey for that moment and can ease the stress ... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Deceitful company with terrible customer service At the time I opened an American Express card a bonus of $500 was presented should I purchase a ticket within the first 6 months which I did. No bonus... Read more Reviewed on: 20th December 2025

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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

American Express American Express Credit Card reviews (100)

Review of the American Express, American Express Credit Card:

Great company

American express is the best company and has excellent customer service Reviewed on: 17th January 2024

ms

the process of applying for the credit card was simple and relatively easy it arrived promptly within a couple of days Reviewed on: 15th April 2019

Amazing rewards & offers

Amex is straight fire. Only called once their service line once and they were outstanding. The app is super intuitive, it's very easy to browse offers and save them to your card for later use. Reviewed on: 21st December 2018

great rewards

Useful rewards, loyalty points and more. Reviewed on: 17th December 2018

Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank.

Very amazing bank account and unlimited withdrawals even more amazing as this is not like any other bank. very nice experience seemless and smooth payments. Reviewed on: 21st November 2018

not fair

great card will be sent to your adress ..haha i open letter sorry not this time.... Reviewed on: 1st June 2018

Platinum Card

Excellent benefits, great service, in particular the travel insurance feature. It covers my whole family everywhere. So many benefits attached to this card the fee is well worth it especially if you are a frequent business traveller. Reviewed on: 20th April 2018

great offers

Good customer service along with don't get offers and rewards. I would definately recommend Reviewed on: 6th April 2018

Great benefits

A very useful card with great benefits. It's just a shame more shops aren't able to accept this payment! Reviewed on: 4th April 2018

Great points, great acceptance rate, lovely card

Always great to pay with this to get the points. Lovely card as well. Great customer service, great and easy-to-use mobile app/online banking system. Reviewed on: 11th February 2018

Excellent credit card

Great reward scheme. Always fantastic customer service when I have had to speak to them. Reviewed on: 31st December 2017

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