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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (553 reviews)

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3.70

Based on 553 reviews, last reviewed 20th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (553)

Review of the Aviva, Car insurance:

Great insurance , great customer service

Great insurance , great customer service Reviewed on: 23rd August 2024

happy customer

This was the cheapest available to me at the time and it was a really simple and easy proces to get the insurance I needed. I have had no problems and they have even sent me an even cheaper renewal too - I will be using them for another year for sure! Reviewed on: 28th August 2018

easy to deal with & reasonably proced

This is a company with a well know name so one might expect it to be more expensive than some others but I've always found them to be fair priced and very easy to deal with. They send reminders in good time and have an easy to use, clear website Reviewed on: 23rd August 2018

satisfied

Offered me the cheapest price on the market and I have had mo complaints. My renewal is due and they are saving me more money this year also Reviewed on: 7th August 2018

Review

Great service and communication always. Reviewed on: 24th July 2018

Amazing

there help you whether a crisis or quote Reviewed on: 23rd July 2018

Perfect

No complaints, good price and good service Reviewed on: 22nd July 2018

Motor claim

I made a claim with aviva my car was a total loss after hitting the central reservation - within 48 hours I had money in my account to buy a new car ! This was amazing for me because I need a car for work as there is no public transport from where I live Reviewed on: 20th July 2018

Just a great of allrounder

Just does things right and makes you feel right Reviewed on: 20th July 2018

Cheap and cheerful

Price was unbeatable and customer service has been great thus far! No complains here Reviewed on: 19th July 2018

Good customer service

Easy to contact, by phone and online, sorted issues out quite quickly. Price reasonable. Reviewed on: 19th July 2018

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