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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (553 reviews)

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3.70

Based on 553 reviews, last reviewed 20th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (553)

Review of the Aviva, Car insurance:

Great insurance , great customer service

Great insurance , great customer service Reviewed on: 23rd August 2024

Quick, easy and good value

Aviva's search for car insurance was very easy and I was very impressed with the value of the quote so would recommend trying direct Reviewed on: 16th July 2017

Check the small print

Whilst I haven't had to make a claim, I was disappointed to find out when adding a temporary driver to our fully comp multi-car policy - our daughter who is away at uni most of the year - coos only drive for a maximum of 30 days over the duration of the policy - only thing I was disappointed with mind. Reviewed on: 15th July 2017

Value for money

Used Aviva for many years and i must say they are always helpful, fast service and great for value on car insurance. Reviewed on: 15th July 2017

Competitive price, great website and app

I moved to Aviva for car insurance this year, and have found the website and MyAviva app very user friendly. The price quoted was much cheaper than other companies, just £300. Reviewed on: 14th July 2017

EXPENSIVE

I have been with Aviva for nearly 3 years and each year my renewal quote goes up by a stupid amount! this year it went up by a £1000 and i have had no accidents or offences. Will be cancelling. Reviewed on: 13th July 2017

Great insurance company

They're very helpful over the phone and have cheap car insurance. Reviewed on: 11th July 2017

Average Car Insurer

Website was relatively okay, could have been more user friendly. Reviewed on: 8th July 2017

Excellent price & Customer Service

Always good at price matching and the customer service is second to none! Reviewed on: 6th July 2017

Very helpful and efficient

Had to claim after an accident and the claim was paid out very quickly with no trouble at all. Also very competitive premium. Reviewed on: 6th July 2017

No Hassle

I have never had a problem making a claim with Aviva, they are always helpful and get everything sorted quickly. The same can be said of the customer service when you call the up. They provide you with the information and detail requested in a timely manner Reviewed on: 5th July 2017

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