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Aviva: Health insurance reviews

1.80
Based on 191 reviews, last reviewed 16th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
18%
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5%
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2%
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3%
See only 1 star reviews
72%

Latest highest rating:

5

Reasonable cost, clear communication, I have had thi... Reasonable cost, clear communication, I have had this account with them for the last 9 years and have no complaints so far - luckily I haven't had to ... Read more Reviewed on: 5th September 2025
Aaron E's avatar
Aaron E

Latest lowest rating:

1

Very bad experience with Aviva health insurance. Very bad experience with Aviva health insurance. My son was critically ill and admitted to hospital for three days after choking, which led to a card... Read more Reviewed on: 16th December 2025
Anish Danet's avatar
Anish Danet

About this product

Aviva health insurance helps pay for private medical care for short-term injuries or illnesses.

You'll have access to a range of private hospitals and facilities that include Circle, Nuffield, Spire and NHS private units. Aviva won't increase premiums at first renewal if you haven't made a claim that's reduced your no claim discount level.

Aviva health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Health insurance reviews (191)

Simplest claims process really helped when I most needed it!

5
I was flooded by a burst water main on my road. This was the first time this had happened, so naturally I was a bit distressed to say the least. Fortunately Aviva really helped me by making the process of claiming as easy as possible. I think having a claims manager that was responsible for my claim really helped, no need to get somebody new up to speed every time Reviewed on: 27th October 2014

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