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Barclaycard: Platinum credit cards reviews

3.83
Based on 314 reviews, last reviewed 14th Nov 2025
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13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025
Dan's avatar
Dan

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025
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Frosty

About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (314)

Review of the Barclaycard, Platinum credit cards:

Horrible!

1
I never missed a payment on my credit card, always paying on time and more than the minimum amount. I was about £300 under my credit limit and tried making a £30 purchase using the card at my local Holland and Barrett. To my embarrassment, the sales assistant told me that my card had been refused, and that a note had popped up on their system asking them to call Barclaycard immediately. I was very confused at this point, but waited whilst the call was made. The girl then returned to me and explained that Barclaycard have refused the payment, but that she wasn't aware of why. Annoyed at this point, I asked for my card back and tried to leave the shop. The assistant told me that Barclaycard had instructed her to keep my card...!!!!! What?!?! I left the store, even MORE annoyed and confused and I called Barclaycard when I got home for an explanation. I was told a new card would be sent out. Fine. When the letter arrived, it said (without giving ANY reason at all) that Barclaycard were exercising their right to cancel my account with them and that I was to pay back all monies owed. So A company that I had been using, AND paying on time every month, took my card and closed my account without any explanation. Great company.... NOT!! I would NEVER recommend this company to anyone. Reviewed on: 18th May 2016

Good perks & easy to use app

4
Really good credit card to have. The app & website are very easy to use. Good customer service to. Reviewed on: 31st May 2023

Trusted

5
You can trust Barclaycard as they have excellent customer services. Reviewed on: 31st May 2023

Barclaycard Platinum can't be used with Google Pay?

3
As the title suggests, I'm more than a little disappointed that this credit card can only be used with Apple Pay and not Google Pay. And then to add to my woes I discover that the Contactless Mobile facility of the Barclaycard app will cease to function at the end of June '23! Wish I'd researched better and opted for a different card! Reviewed on: 31st May 2023

Great card

5
Has great perks and benefits, very easy to use Reviewed on: 31st May 2023

Creditlicious

5
I have been with barcleycard since 2011 before then they were egg credit card which I had been with then since 2004. Reviewed on: 31st May 2023

DONT EVEN THINK ABOUT GETTING BARCLAYCARD

1
DO NOT TAKE OUT A CREDIT CARD WITH BARCLAYS. I TOOK OUT A CREDIT AS I WAS OFFERED 0% INTEREST RATE AS LONG AS I MAKE THE MINIMUM PAYMENT EACH MONTH. THE FIRST FEW MONTHS WAS FINE. I WAS NOT CHARGED ANYTHING, UNTILL ... THE CHAGED THE T&C WHEN I WAS -£3000. THEY BEGAN CHARGING ME £100 A MONTH INTEREST, AND THEY WAITED FOR MY CREDIT CARD TO BE MAXED OUT AS THEY CAN "UPDATE INTEREST CHARGE WITHOUT NOTICE" IM NOW RACING TO PAY THIS OFF AS £100 INTEREST A MONTH IS CRAZYYY. I'VE TRIED TO CONTACT CUSTOMER SERVICR BUT NOBODY GETS BACK TO YOU. PLEASE LEARN FROM MY EXPERIENCE DO NOT BE TEMPTED BY THE 0% OFFER AS THEY CAN CHANGE THIS WITHOUT NOTICE, BARCLAYS BANK PRAY ON VUNERABLE PEOPLE. BE AWARE! Reviewed on: 27th May 2023

Easy and Simple

4
Really good product and easy application. Nice card as well. But the integration with other services such as GPay or APay could be better and would make it more usable daily. Reviewed on: 11th April 2023

Excellence

5
Highly recommended , great find, reasonable annual rate, Reviewed on: 11th April 2023

Great Service.

5
Great service and good rates. I like the design. Reviewed on: 11th April 2023

The only card you need

5
Platinum protection on anything you buy. This card is the only one you ever need to carry! Reviewed on: 11th April 2023

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