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Barclays: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.59 (87 reviews)

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3.37

Based on 87 reviews, last reviewed 6th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

51%

15%

28%

Latest highest rating:

4

Helpful banking Good product very friendly very helpful and answer all queries. Easy easy to move from one product to another and re-mortgage. Easy to track on the ap... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

I wish I had never applied for a mortgage with this... I wish I had never applied for a mortgage with this dreadful organisation Reviewed on: 6th March 2025

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About this product

Barclays is a financial provider offering a range of products and services, including fixed rate mortgages. A fixed rate mortgage has a set interest rate for a specific period of time, usually between two and five years, but sometimes up to ten. If you have any questions about a mortgage, always ask the lender or an independent advisor.

Buying a home is a large financial investment, so finding the right mortgage is important. We collect Barclays fixed rate mortg...

Barclays Fixed Rate Mortgage reviews (87)

Review of the Barclays, Fixed Rate Mortgage:

Barclays is the UK major global financial services provider of personal banking

Barclays is a huge, safe and secure financial institution. Barclays is a great place for saving ESPECIALLY if you are just starting out. Reviewed on: 28th November 2016

Security

Thanks to our fixed rate we have in safe hands during these uncertain times. Reviewed on: 7th March 2023

Fair

Fair rates, easy to deal with and good customer service Reviewed on: 22nd February 2023

Mortgage rates

Have held a mortgage with Barclays for many years. They offer a good range of fixed and tracker rates. Reviewed on: 4th February 2023

Good mortgage

Helpful bank, they explained the breakdown of my mortgage very well on a call. Highly recommended. Reviewed on: 1st February 2023

Shocking service great while your paying

While paying and getting mortgage I would give 11 out of 10 easy n helpful. Paying mortgage off at end shocking service. Phoned 3 times given different information plus even a letter giving wrong information. Sent me a letter back to contact them .2 hours 20 minutes in queue. Mind I'm in complaints gave person reference number absolutely no interest and asked why I was phoning. Asked to speak to someone else .put me on hold meant to wait another 90 minutes. So bad review an sent... Reviewed on: 1st February 2023

Excellent experience with Barclays mortgage team

The team was very professional and helpful. They answered all of our questions and helped us through a stressful period of getting our first house. The process was quick Reviewed on: 13th September 2022

Top company

Great Company who really helped me when purchasing my first house. The experienced mortgage advisors guided me through the whole application and kept me updated. I am very grateful to the staff at my local Barclays branch. Reviewed on: 15th August 2022

Traumatic experience with Barclays mortgage

I applied for a mortgage from Barclays as a first time buyer. The experience has been horrendous and thanks to its very incompetent mortgage team I'm going to lose the property. The seller is fed up with the length of time this is taking when my solicitor sent all the paperwork related to the survey of the house around the 15th of Feb. Two months down the line this hasn't been sectioned. A complaint has been put through and even the complaint department didn't botherered to give... Reviewed on: 13th April 2022

Appalling Customer service from Barclays

Appalling customer service from Barclays Bank. As a current customer I was told I could port my mortgage at my current rate, and refund my earlier payment fee of nearly £8000, following the sale of my previous home. Due to their horrendous customer service the 90 day period elapsed and have now had to remortgage costing me an extra £200 a month and losing over £8000. I am now 8 weeks down the line applying for a new mortgage and still no final offer, no feedback and when I mana... Reviewed on: 12th April 2022

Appalling customer service, communications and mortgage process

Barclays Mortgages seem to attract either 5* or 1* reviews; it’s down to luck as to whether your mortgage application goes through a competent or incompetent mortgage team. My application for a 18% LTV fixed rate mortgage should have taken just 5 days on a fast track route; 7 weeks later it is still sitting with the underwriter. Try as he might, my broker cannot get a coherent answer from Barclays as to the cause of the delay. One day he’ll be told it’s a technical issue, but th... Reviewed on: 21st March 2022

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