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Barclays: Current Account reviews

Name: Current Account
Rating: 4.58 (4845 reviews)

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4.45

Based on 4,845 reviews, last reviewed 1st Mar 2025

1400% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Been with them a long time, app is useful and works... Been with them a long time, app is useful and works well, they call fast if they suspect your card is being used by someone else Reviewed on: 1st March 2025

Latest lowest rating:

1

Return of barclaysafe wallet My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the ... Read more Reviewed on: 1st March 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4845)

Review of the Barclays, Current Account:

Reliable & Trustworth

I have had a current account with barclays for over ten years now and it has always been a hassle free experience. Any time I have contacted customer service they have been happy to help and solved any issue in good time. Reviewed on: 1st June 2023

Barclays Bank great bank and easy to use the app

I have been with Barclays Bank for many many years now. They have always been a great bank and the app is really easy to use. I will not be changing to any other bank in the future as I’ve never had any problems with them. Great bank and good customer service too. Reviewed on: 26th February 2025

After over 20 years banking with them I was debanked...

After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage, which meant I could no longer use the offset arrangement I had. I had just months before paid over £1000 arrangement fee to get an offset mortgage which worked well for me because I have a large savings pot. It would also cost me over £1000 to end the arrangement early. As long-standing, loyal customers, we were treated like criminals by our own bank. Reviewed on: 9th February 2025

Great customer service will share my experience

Great customer service will share my experience Reviewed on: 17th January 2025

Safety, confidence, efficiency and quality

Safety, confidence, efficiency and quality Reviewed on: 15th January 2025

Shocked and disappointed

I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not overdrawn - I owe them nothing ), and told me if I become overdrawn, I won't have access to my account ( that's quite a threat - starve and become homeless ). So thanks Barclays for the removal of the financial safety net of a disabled pensioner in the middle of a cost of living crisis. I've banked with Barclays for decades. They have made a fortune out of me when I was working. Now it seems I am disposable. Reviewed on: 13th December 2024

I can't stand what it has become.

I can't stand what it has become. It had deteriorated over the last 20 years. I preferred it when the setting was more formal. Stop shutting down branches. Reviewed on: 14th October 2024

Not good for long term customers

Not good for long term customers Reviewed on: 14th October 2024

I have been a loyal customer for over six years, but...

I have been a loyal customer for over six years, but my recent experience with their customer service has been extremely disappointing. Without any prior notice or explanation, my account was suddenly closed. When I contacted customer service to resolve the issue, the situation only deteriorated. The representatives I spoke to were not only unhelpful but also rude. Communication was frustratingly difficult, with one agent hanging up on me after a 30-minute conversation. To make matters worse, another representative provided me with incorrect information. Overall, this has been the most frustrating and unacceptable customer service experience I've ever encountered Reviewed on: 19th September 2024

Avoid Barclays

I have managed the Barclays accounts for two UK charities for over 16 years. With that experience, i can truly say the service is dreadful. Avoid -avoid -avoid. Reviewed on: 18th September 2024

Extremely disappointed in Barclays .

Extremely disappointed in Barclays . We made a duplicate payment to another bank on their instruction as we believed it didn’t go through so we asked Barclays if it had they said no and do it again . Next day both payments came out !!! We asked them to recall it , they did but the other bank didn’t respond and now Barclays say not there problem bye ! Disgusting service we are now down £1000 and they don’t even care we are a small business and this has crippled us due to their incompetence! Reviewed on: 5th September 2024

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