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Barclays: Current account reviews

4.47
Based on 4,875 reviews, last reviewed 27th Jun 2025
79% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025
Nazima Banu's avatar
Nazima Banu

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025
Sally's avatar
Sally

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4875)

Card blocked 3 times in 4 months!

2
I joined Barclays after a friend recommended them to me. The first 12 months I had no issues atall. The past 6 months I have had nothing but problems!! My account has been. Frozen 3 times in the past 4 months due to "fraudulent activity " Barclays customers service team passed me around to 3 different people until I got to the person that could help. My account was unblocked and I was told the companies that had taken money from my account and that they could get this money back for me. I was then placed on hold and when the adviser came back he told me that they couldn't claim the money back I had to do it myself. Since this I have received my new card and yet again had the same problem. Reviewed on: 9th July 2016

Very good

5
So nice really good customer service and very fair an dhelpful Reviewed on: 30th June 2016

Client Safety

5
I visited my local Barclays Bank to withdraw a large amount of cash as we were having our driveway done. I was impressed that the cashier inquired as to whether i knew the people/company i was handing over that amount of cash to as they worry about scams etc! Reviewed on: 30th June 2016

Brilliant Barclays Bank

5
There online banking app is fantastic. I can check my bank balance anytime anywhere. easy and clear to use. Reviewed on: 24th June 2016

Customer service

3
Barclays have been a leader within the financial sector for a number of years now, and as a direct response has become a stable company within the United Kingdom for the past couple of decades. As a student they were more than helpful when holding a student account. However since the financial crash of 2008 and the rise of Internet banking the face to face service of which the company led by example, has suffered somewhat. Branches have closed kiosks and unfortunately the personal touch of which allowed Barclays to stand out from the competiton has been lost. Unfortunately I believe this may just be the beginning of the erosion of Barclays customer service Reviewed on: 24th June 2016

Could be much better

2
I like Barclays unless I have to contact them. Their phone operators do not speak good English and are rude. Reviewed on: 22nd June 2016

great company

5
our local branch is fab nothing is toomuch bother Reviewed on: 22nd June 2016

Excellent service!

5
I often have lots of payments going in and out and it is hard for me to keep track sometimes. The staff always go above and beyond to help me out when I have to query something. A great account! Reviewed on: 21st June 2016

Great bank

4
The bank tellers are always nice and the ways of contacting my bank and managing my account are many. Reviewed on: 17th June 2016

no issues

5
I've never haad any negative issues with Barclays Reviewed on: 2nd June 2016

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