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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4941 reviews)

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4.50

Based on 4,941 reviews, last reviewed 3rd Apr 2026

4300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great Bank Barclays have been amazing with supporting me through every step of my current account issues. They are particularly incredible at resolving customer ... Read more Reviewed on: 3rd April 2026

Latest lowest rating:

1

Account closed with no warning. Funds frozen. Account closed with no warning. They related on a message sent to an online message board. No call. No letter to address. Cards cut off. Locked out of... Read more Reviewed on: 1st April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4941)

Review of the Barclays, Current account:

Easy to open an account

I was a UK resident but not citizen recently arrived in the UK. I went to several banks to open an account but found them uninterested and unhelpful, except Barclays. Several years later I am still with them. Reviewed on: 15th February 2016

Standard bank account, charges been dropped

The charges have been dropped for our account which is good however no upgrades or review of our account in 3 years Reviewed on: 27th January 2016

A Reliable Banking Experience

I am extremely forgetful and over the past few years have lost my bank card a number of times. Barclays makes it very easy to request a new one through the Barclays banking app. Reviewed on: 26th January 2016

The pin machines required for online activities are outdated and easily lost

I usually transfer money to Lloyds bank if I want to do anything with it online, they follow up on their security measures over the phone -- much better Reviewed on: 24th January 2016

brilliant

Very helpful, best bank i've used Reviewed on: 22nd January 2016

Online Banking

I have had no problems with Barclays before, I find their online banking platform easy to use and very efficient. Reviewed on: 21st January 2016

Took a while but once set up it's been perfect

When signing up to barclays last year I had issues when transferring from my old bank which left me without money for a week. Barclays did try to help and once set up, any issues I have they will sort without a problem! Reviewed on: 20th January 2016

The experience

Barclays bank has always been a bank I love to bank with because the staff is friendly and helpful bit at times there are long queues and customers have to wait long hours to get attended to and to make matters worse there are only two staff at the counter and majority of the customers use the self checkout in the barclays bank in Croydon. More staffs need to be on the ground floor attending to customers. I walked away once when I couldn't find anyone to help me at the self service machine. The only guy there was speaking to another customer. They do deliver great and professional service but they need to allocate more staff to deal with customer issues or problem. Reviewed on: 20th January 2016

Dissapointing

I have banked with Barclays now for a number of years and overall i am left with a feeling of dissapointment rather than satisfaction with customer service. At times there has been cause for complaint in the way that my queries have been handled. Reviewed on: 15th January 2016

Would recommend

I would recommend Barclay to friends and family there customer service is spot on there bank charges are not high Reviewed on: 14th January 2016

Customer Service not good

I used to go into our local bank often - the counter staff were always friendly but every time tried to sell me things. The last time I went in I asked about opening an ISA on line was told no way and made to setup an appointment with an advisor. Got home and spoke to my daughter about it, she had opened an ISA online just recently. I feel that the staff are only interested in selling you things, not want you personally want. So I have never gone into the bank again. Having said that, I use my iPad app and Pingit, couldn't do without them Reviewed on: 14th January 2016

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