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Barclays: Current account reviews

View other Barclays products
4.46
Based on 4,876 reviews, last reviewed 27th Jun 2025
77% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025
Nazima Banu's avatar
Nazima Banu

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025
Sally's avatar
Sally
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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4876)

Ridiculous wait times

3
I've been a Barclays customer for over 15 years and never had a serious problem, until now. Their app and online banking options are usually sufficient to manage my accounts these days, but on the rare occasion I have needed to speak with someone on the phone, I've had mixed experiences. Of course, I'm aware that banks and other companies have longer wait times than "normal" at the moment, but under no circumstances is waiting almost two hours for customer services to answer the phone acceptable. When I finally did get through, the gentleman I spoke to was both polite and helpful. Otherwise, I'd be switching banks immediately. Reviewed on: 11th August 2020
Leo's avatar
Leo

Barclays Premier

5
The Premier account service is fantastic, it provides a hassle free experience Reviewed on: 3rd August 2020
jonathanchang84's avatar
jonathanchang84

Very easy to use app and online banking

5
I can do everything sitting on my app I have never needed to go to the branch or call because it's that easy to manage it on the mobile app Reviewed on: 29th July 2020
Ruby begum's avatar
Ruby begum

Great service

5
Been with Barclays over 40 years and they have given me great satisfaction Reviewed on: 28th July 2020
Paul Dawson's avatar
Paul Dawson

RUBBISH

1
If you joint this bank expect HOURS on the phone waiting to talk to someone, who when you finally get through they can't help so transfer you BACK TO THE ORIGINAL PHONE QUEUE. This my late dads bank, I managed to get POA account but still after two weeks can't get online to access my dads estate Reviewed on: 17th July 2020
AJB's avatar
AJB

Worst bank ever

1
3 month to apply for bounce back loan, 15 hours on the phone , two weeks after approval and still no funds. Staff unable to help. Two complaints ignored will be changing bank Reviewed on: 16th July 2020
Lyndsey moody's avatar
Lyndsey moody

Barclays always make me feel like an incredibly valued customer

5
Nothing is too much in my branch of Barclays. They are helpful, friendly and go out of their way when I have had problems. They make me feel very valued and cared for. Reviewed on: 13th July 2020
Nina Motylinski-Davies's avatar
Nina Motylinski-Davies

Excellent Service

5
Their app is easy to use and consistent. Reviewed on: 12th July 2020
Ross Barron's avatar
Ross Barron

Excellent Service

5
Enjoy using their mobile app, very convenient. Reviewed on: 12th July 2020
Ross Barron's avatar
Ross Barron

Superb banking

5
The mobile app is amazing. No more card readers. Great security. So easy. Reviewed on: 12th July 2020
cara-jane Hunter's avatar
cara-jane Hunter

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