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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (270 reviews)

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4.71

Based on 270 reviews, last reviewed 10th Feb 2025

43% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

I have a buy for uni mortgage which has been really... I have a buy for uni mortgage which has been really helpful and unique experience to own my own property at such a young age. Reviewed on: 10th February 2025

Latest lowest rating:

2

Decent product, painfully slow process No problem with the product offered by painfully slow process that ended up failing to complete because the vendor's circumstances changed in the mean... Read more Reviewed on: 6th October 2024

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About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Bath Building Society Mortgages reviews (270)

Review of the Bath Building Society, Mortgages:

BIBS MORTGAGES

I HAVE BEEN A CUSTOMER OF BIBS FOR MANY YEARS AND HAVE ALWAYS FOUND THEM TO BE AT TH EFRONT OF BUSINESS AND CUSTOMER SERVICE, A SUPERB EXPERIENCE EVERY TIME Reviewed on: 25th March 2023

Reply from Bath Building Society Thank you Simon for your kind comments and leaving this feedback. Hopefully we can provide this kind of service for many more years to come. Ben Hutchings, Head of Mortgage Sales Response date: 27th March 2023

Amazing, friendly and helpful service

Bath Building Society provided excellent, friendly service Reviewed on: 11th March 2023

Reply from Bath Building Society Thank you Richard for taking the time out and providing this feedback. We do try our best. Ben Hutchings, Head of Mortgage Sales Response date: 13th March 2023

Quick response online.

Good start to the process of gaining a mortgage in principle. Reviewed on: 8th March 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this review. I hope we can assist further in due course. Ben Hutchings, Head of Mortgage Sales Response date: 9th March 2023

Personal service

Always quick to answer and good to talk to a human being. Reviewed on: 7th March 2023

Reply from Bath Building Society Thank you for taking the time out leaving a review. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 8th March 2023

Best in the West of England

Great Customer Service, very pleased Reviewed on: 2nd March 2023

Reply from Bath Building Society Thank you Andrew for taking the time out and providing this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 3rd March 2023

My late husband and I applied ito many banks and societies for a small mortgage on a high value property. We were turned down as too old. Bath Building Society supplied the mortgage needed and has proved an excellent company since.

A company cannot be better than excellent and I recommend the Bath Building Society to anyone wo mentions looking for a mortgage or safe saving place. Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for taking the time out Joan and providing this feedback. This is great to hear. We do strive in providing good quality customer service and i appreciate your kind comments and recommendation. Ben Hutchings, Head of Mortgage Sales Response date: 22nd February 2023

Efficient Personalised Customer Service

The customer service offered by Bath Building Society (BBS) is unique in this online age. If we have ever needed to contact them we have always been dealt with by knowledgable and engaging individuals who have always solved whatever issue we may have had. Keep up the good work BBS! Reviewed on: 18th February 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. We do try and best but this is so good so hear. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Great service

I've had my mortgage with Bath Building Society for a few years, great rate and great customer relations. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and providing us with this feedback. Its great to hear. Ben Hutchings Response date: 20th February 2023

Amazing service

I got a mortgage when it was looking tough. I have been with Bath now for 12 years. Staff are friendly and accommodating Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review. This is great to hear and so glad we have been of assistance over the last 12 years. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Brilliant service

Bath building society always helpful polite and nothing to much trouble Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

Outstanding service

We have been borrowers now for some 23 years and the service levels are consistently high - A great Building Society Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for taking the time out and leaving us a review Nick. Glad we can be of assistance to you. Ben Hutchings, Head of Mortgage Sales Response date: 20th February 2023

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