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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

228% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2296)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Good, old-fashioned personalised service.

First rate telephone queries answering by a real person. Always courteous, well spoken and easy to converse with and very helpful. Interest rates good. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am glad you are happy with our service and rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

Helpful and friendly

staff are always so friendly and helpful, I am an older customer not used to doing things on line but one member of the Bath Branch went to the trouble to explain everything I had to do which was really helpful Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased to hear you received support to use our online services. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great personal Service, and great Savings Rates

Great personal Service, and great Savings Rates Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. We are pleased to hear you are happy with our savings rates. Lauren - Customer Service Team Leader Response date: 11th February 2026

Great to deal with

Supportive staff always available to assist, and an excellent range of competitive savings option. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your positive feedback. It is lovely to hear you find us supportive, and you are happy with our savings options. Lauren - Customer Service Team Leader Response date: 11th February 2026

Staff always courteous and helpful

Staff always courteous and helpful Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. We appreciate your positive feedback. Lauren - Customer Service Team Leader Response date: 11th February 2026

uplifting suport.

i use the savings app this is great. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for sharing your thoughts. It’s great to hear that you’re finding the savings app helpful! Chris Burns – Customer Service Officer Response date: 11th February 2026

Always excellent knowledge and experience from the s...

Always excellent knowledge and experience from the staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your message. We’re committed to providing clear guidance and making sure every member feels confident in the help they receive, so your comments are genuinely appreciated. Chris Burns – Customer Service Officer Response date: 11th February 2026

Staff very experienced and always happy to explain

Staff very experienced and always happy to explain Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your review. It’s wonderful to hear that you’ve found our staff to be knowledgeable and willing to take the time to explain things clearly. Chris Burns – Customer Service Officer Response date: 11th February 2026

Excellent service always happy to help great products

Excellent service always happy to help great products Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your review! I’m really pleased to hear that you consistently receive excellent service and find our team always happy to help. Chris Burns – Customer Service Officer Response date: 11th February 2026

Friendly local bank.

Great having a local bank that offers a good choice of savings. Friendly staff make you feel valued. Always willing to help with looking for the best savings account. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your lovely feedback! If you ever need any guidance with your savings or have questions about your options, we’re always here and happy to help. Chris Burns – Customer Service Officer Response date: 11th February 2026

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