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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Enquiry about children's accounts

Chelsea was very helpful at answering all my questions promptly via our online chat. Reviewed on: 24th January 2022

Reply from Bath Building Society Thanks so much for the great review, we appreciate it! Holly, Customer Service Team Response date: 25th January 2022

Assistance from Barry

The assistance which today was provided over the telephone by Barry was just what was required. Further Barry was polite and courteous. Reviewed on: 21st January 2022

Reply from Bath Building Society Thankyou for your review, I will pass on your kind words to Barry! Holly, Customer Service Team Response date: 25th January 2022

Chelsea was very helpful with enquiry on chat

Not yet a customer but hope to be tomorrow Reviewed on: 20th January 2022

Reply from Bath Building Society Thankyou for the 5* review, I will pass onto Chelsea :-) Holly, Customer Service Team Response date: 25th January 2022

Liz answered the chat very promptly & gave me useful advice.

I am in favour of independent local mutual societies like BBS Reviewed on: 20th January 2022

Reply from Bath Building Society I’m glad Liz was able to help, thanks for taking the time to feedback to us! holly, Customer Service Team Response date: 25th January 2022

Easy to open account and efficient customer service

It was very easy to open my Junior Saver account online. Customer service responded within a day to any issues. Great experience overall. Reviewed on: 18th January 2022

Reply from Bath Building Society Thankyou Alex for the fantastic feedback. Holly, Customer Service Team Response date: 25th January 2022

Efficient service

BBS are always efficient and respond quickly. Recommended based on their excellent customer service. Reviewed on: 17th January 2022

Reply from Bath Building Society Thanks for the wonderful feedback! Holly, Customer Service Team Response date: 25th January 2022

Speedy and efficient

Question answered fully and clearly. Reviewed on: 17th January 2022

Reply from Bath Building Society Many thanks for the 5* review! Holly, Customer Service Team Response date: 25th January 2022

Great customer support over live chat

I had a problem with the website and Chelsea solved it in a few minutes over live chat. Reviewed on: 13th January 2022

Reply from Bath Building Society I'm pleased we could help, thanks for the review! Holly, Customer Service Team Response date: 17th January 2022

Great customer service.

I wasn't able to open my account but that was because I didn't fit the criteria. They were friendly, prompt and knowledgable. Thank you. Reviewed on: 13th January 2022

Reply from Bath Building Society Thanks for the 5* star review! Holly, Customer Service Team Response date: 17th January 2022

Very helpful online chat

I had an online chat with Chelsea today who was very helpful answering my queries. She provided all the answers I need to get started with an account with peace of mind. Reviewed on: 12th January 2022

Reply from Bath Building Society Thanks so much for taking the time to review us! Holly, Customer Service Team Response date: 17th January 2022

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