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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Very quick to respond, answered my question suitably.

I like the feeling that I'm not "just another customer." Reviewed on: 19th August 2021

Reply from Bath Building Society Good Morning Thank you for taking the time to send in your response, Caroline, Customer Support Department. Response date: 20th August 2021

Customer care

Helpful and friendly customer service Reviewed on: 18th August 2021

Reply from Bath Building Society Hello pleased to hear you received good customer care, Caroline, Customer Support Department. Response date: 19th August 2021

children savings account

very helpful, easier to talk to someone rather than just read online. Reviewed on: 18th August 2021

Reply from Bath Building Society Hello thank you for sending in your response, Caroline, Customer Support Department Response date: 19th August 2021

Online ease

Amazing customer service from Holly today. Needed a phone number change and didn’t want to go into branch if I could help it as I was rather busy. Holly managed to sort everything out on chat very quickly. Thank you so much for all your help. Reviewed on: 17th August 2021

Reply from Bath Building Society Thanks so much for taking the time to feedback, I really appreciate it! I'm pleased I could help. Holly, Customer Service Team Response date: 18th August 2021

Always friendly, and efficient.

It is a pleasure to interact with the Society either as a customer in my job, or, as a customer in my own right. Reviewed on: 12th August 2021

Reply from Bath Building Society Thanks for your fantastic feedback, we appreciate it! Holly, Customer Service Team Response date: 16th August 2021

Excellent support

I have found that my dealings with the staff at the building society have been first class. They are very friendly and helpful Reviewed on: 11th August 2021

Reply from Bath Building Society This is fantastic to hear, thanks so much for taking the time to review us! Holly, Customer Service Team Response date: 16th August 2021

Fantastic service

Everything about these is great, friendly, helpful, quick to respond best bank ever. Reviewed on: 10th August 2021

Reply from Bath Building Society Good Morning this is lovely to hear, thank you very much for responding, Caroline Customer Support Department Response date: 10th August 2021

Emailed and had a very quick response, very good service

Always courteous and friendly staff Reviewed on: 9th August 2021

Reply from Bath Building Society Hello thank you for the lovey response, Caroline Customer Support Department. Response date: 10th August 2021

Instant help available when needed

It was very refreshing to be able to talk to a person in customer services without having to follow a series of automated selections. My query was dealt with very efficiently. Thank you Reviewed on: 9th August 2021

Reply from Bath Building Society Hello thank you for taking the time to send your response so pleased your query was sorted efficiently for you, Caroline, Customer Support Department. Response date: 10th August 2021

First class service

I have had nothing other than exceptional service during my dealings with the Building society Reviewed on: 6th August 2021

Reply from Bath Building Society Good Morning Thank you for sending your lovely response , we will continue to keep up the exceptional service, Caroline, Customer Support Department. Response date: 10th August 2021

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