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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Always an excellent service -

The staff are well-spoken, very helpful and very efficient - I can't think of anything that could improve an excellent service! Thank you Reviewed on: 21st July 2021

Reply from Bath Building Society Hello a lovely response to read, Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 23rd July 2021

Efficient and Friendly

Thank you to Corinne for the usual efficient service!! Reviewed on: 21st July 2021

Reply from Bath Building Society Hello Glad you received the usual efficient service from Corinne.Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 23rd July 2021

absolutely fantastic service staff brilliant

friendly helpful staff excellent service we cant praise highly enough Reviewed on: 20th July 2021

Reply from Bath Building Society Thanks so much for the lovely review! so kind. Holly, Customer Service Team Response date: 20th July 2021

Great Customer Service Every Time

I've been a customer of Bath Building Society for 7 years and have never had a bad experience - communication is always polite and professional, and requests are actioned quickly and accurately every time. Would definitely recommend! Reviewed on: 19th July 2021

Reply from Bath Building Society Such fantastic feedback, thanks so much! Holly Customer Service Team. Response date: 19th July 2021

Did everything I needed

Your interest rate. It seem you want this repeated to make up the 32 words! Reviewed on: 16th July 2021

Reply from Bath Building Society Thanks so much for the 5* review! we appreciate it. Holly, Customer Service Team Response date: 19th July 2021

Louisa was super helpful and managed to get me into my account

Louisa was super helpful and managed to get me into my account Reviewed on: 15th July 2021

Reply from Bath Building Society Hello so pleased Louisa managed to help you log in to your account. Thank you for sending your response, Caroline, customer Support department. Response date: 16th July 2021

Always very helpful

The staff at BBS are always very helpful. They take their time to deal with you and make you feel like they really want to help you and not just get you off the phone. Reviewed on: 13th July 2021

Reply from Bath Building Society Such wonderful feedback, Thankyou! Holly, Customer Service Team Response date: 14th July 2021

Talking to Bath BS

Your rate is good. It took me time to fill the application, some things could be explained better. One doesnt usually have a sort code in three different boxes. It took time for me to figure that out. Reviewed on: 12th July 2021

Reply from Bath Building Society Thankyou for taking the time to review us! I will pass on your feedback about the website to our management team. Holly, Customer Service Team Response date: 13th July 2021

Problem immediately overcome. Excellent service

I've said it all. Although I don't like being told how long my review should be! Reviewed on: 12th July 2021

Reply from Bath Building Society Thanks so much for the 5* review. Holly, Customer Service Team Response date: 13th July 2021

Very efficient service

Prompt and efficient service - many thanks! Reviewed on: 7th July 2021

Reply from Bath Building Society Hello , Thank you for your lovely review, Caroline, Customer Support Department. Response date: 8th July 2021

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