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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Brilliant customer service.

I have found it easy and a pleasure dealing with Jane, she has dealt with everything efficiently and made the process super easy. Reviewed on: 24th June 2021

Reply from Bath Building Society What a fantastic review, thanks so much! Holly, Customer Service Team Response date: 28th June 2021

Jane was extremely helpful and friendly

Easy to contact and helpful staff Reviewed on: 22nd June 2021

Reply from Bath Building Society I will pass on your kind comments to Jane, thanks! Holly, Customer Service Team Response date: 28th June 2021

Always efficient, and works for local people.

have a branch in Keynsham. (just moved there!) Reviewed on: 21st June 2021

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 28th June 2021

Chat with Jane

Jane was very helpful. No improvements required as far as I am concerned. Reviewed on: 17th June 2021

Reply from Bath Building Society Hello glad you are happy and Jane was able to help you. Thank you for your response. Caroline, Customer Support Department. Response date: 18th June 2021

Incredibly prompt and helpful information. Thank you.

A valuable local business. Service is first class. Reviewed on: 17th June 2021

Reply from Bath Building Society Good Morning, thank you for taking the time to send your response. So pleased you received first class service. Caroline, Customer Support Department. Response date: 18th June 2021

Amazing

Corrine Stokes was amazing, She was prompt with her email replies. She made a stressful time easier. Thank you so much Corinne Reviewed on: 15th June 2021

Reply from Bath Building Society Thanks for the fantastic feedback, I will pass on your kind words to Corinne. Holly, Customer Support Team Response date: 16th June 2021

Great service

Very helpful. Good contact and efficient. Reviewed on: 15th June 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Support Team Response date: 16th June 2021

Email withdraw

I had a reply within 15 mins of my original email confirming my request. You cannot improve on that ;-) Reviewed on: 11th June 2021

Reply from Bath Building Society Fantastic! Thanks for the feedback. Holly, Customer Service Team Response date: 13th June 2021

very good customer service

everything was very quick, precise and professional Reviewed on: 8th June 2021

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 9th June 2021

advice

It was great service thank you. Would recommend Reviewed on: 8th June 2021

Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Service Team Response date: 9th June 2021

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