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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Bath branch review

We like it because it's local, accessible with polite staff and they even let us bring our little dog in Reviewed on: 6th March 2021

Bath branch review

Excellent customer service over the phone. I spoke to these different people on these seprate occasions and on each occasion, the staff were friendly and very helpful. Reviewed on: 6th March 2021

BIBs transfer to allocated bank

Friendly, helpful staff. Would like to see more online options to pay in/out of accounts Reviewed on: 6th March 2021

Reply from Bath Building Society Thanks so much for the 5* feedback, we appreciate it! Holly, Customer Service Team Response date: 10th March 2021

Bath branch review

Speed of actions and friendliness Reviewed on: 5th March 2021

Very helpful online messaging service

Everything I needed to know thank you Reviewed on: 5th March 2021

Reply from Bath Building Society Good Afternoon, Thank you for sending in your response. Caroline, Customer Support Department. Response date: 5th March 2021

Questions on passbook content

I was checking an ISA transfer in to Bath BS and had questions on items in the passbook. Louisa kindly responded with chat on line and rapidly answered my questions. Reviewed on: 5th March 2021

Reply from Bath Building Society Good Afternoon, So pleased Louisa was able to help you on Chat, Thank you for taking the time to respond, Caroline, Customer Support Department. Response date: 5th March 2021

Online management

Managing my building society online is so easy. I can email the team with transfer requests and updates. The team are very efficient and response in a timely manner. I would highly recommend. Reviewed on: 4th March 2021

Reply from Bath Building Society Good Afternoon, Thank you for taking the time to send your positive comments. Caroline, Customer Support Department. Response date: 5th March 2021

A very efficient building society with pleasant and helpful staff

I like the prompt service I receive managing my on-line account Reviewed on: 4th March 2021

Reply from Bath Building Society Good Afternoon, Pleased that you are managing your account on line and receiving efficient service. Thank you for your response, Caroline, Customer Support Department. Response date: 4th March 2021

Bath branch review

Offered regular saver unlike some builiding societies and also variable, interest rate is competitive with other providers of same accounts. Reviewed on: 3rd March 2021

Excellent chat line service today

nothing I can think of for the time being Reviewed on: 3rd March 2021

Reply from Bath Building Society Good Afternoon, Glad you found the Chat service helpful, Thank you for taking the time to send in your response, Caroline , Customer Support Department. Response date: 4th March 2021

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2300)

Bath BS Review

Bath branch review

Bath branch review

BIBs transfer to allocated bank

Bath branch review

Very helpful online messaging service

Questions on passbook content

Online management

A very efficient building society with pleasant and helpful staff

Bath branch review

Excellent chat line service today

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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