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Bath Building Society: Savings reviews

4.73
Based on 2,270 reviews, last reviewed 11th Feb 2026
213% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Being part of the Bath Building Society family. Visiting Bath Building Society can be a pleasurable experience even if it is to withdraw money. The desk staff are so friendly, professional and effic... Read more Reviewed on: 11th February 2026
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Cyril James

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2270)

Review of the Bath Building Society, Savings:

Rainy day money put away

5
Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024
Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
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Bath Building Society

Excellent Service with Bath Building Society

5
From my ratings you can see that my experience of saving with Bath Building Society has been excellent over many years, with varied bons s and saving accounts. Easy to work with as the staff are always extremely efficient and pleasant. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased you find our staff pleasant and efficient. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

ISA investment

5
Invested on line in a fixed rate ISA by transfer from a BBS savings account - very easy to set up. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased you have been able to set your ISA with ease. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Always get any issues sorted, no excuses

5
Always get any issues sorted, no excuses Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased we have been able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

.Customer Service

5
I like being able to visit the building society and being able to speak to a person. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Friendly and efficient

5
Friendly and efficient helpful in every way Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your kind feedback. I am happy we are able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Same faces & competitive interest rates

5
I like the fact you recognise the staff and the interests rares are higher than other building societies and banks. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our interest rates. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

no problems experienced - service is very efficient

5
no problems experienced - service is very efficient and easy to use Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased you have not experienced any problems with us. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

I have been a customer for at least 20 years

5
I have been a customer for at least 20 years and always found them very approachable. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am happy you find us approachable. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Efficient local banking business.

5
I have been with Bath Building Society for 25 and always found them friendly, courteous and efficient. I recommend them strongly. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased you have always been satisfied with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Great service and accounts

5
I have a saving account from bath and it’s great the customer support is really good and anytime I have any worries they are available to speak to, the app is really easy to use and straightforward Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your Savings Account and the service you have received. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society