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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

228% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Always had good service Wien i come in

Always had good service Wien i come in Reviewed on: 28th August 2024

Reply from Bath Building Society I am glad that you have experienced great service from the team here, who always strive to go above and beyond! Sam Dorrington, Branches Manager Response date: 30th August 2024

The service is always very good .

The service is always. Prompt and the staff are Pleasant and efficient. Reviewed on: 28th August 2024

Reply from Bath Building Society Thank you very much for your feedback, I will pass it on to the team here. Sam Dorrington, Branches Manager Response date: 30th August 2024

Great service provided by Wood Street today!

Great service provided by Wood Street today! Always hippt to ser them Reviewed on: 28th August 2024

Reply from Bath Building Society I am glad you had a positive experience at our Wood Street Branch! We hope you continue to come in and visit our branches! Sam Dorrington, Branches Manager Response date: 30th August 2024

Positive experience in Oldfield Branch. Always happy

Positive experience in Oldfield Branch. Always happy to help and friendly Reviewed on: 22nd August 2024

Reply from Bath Building Society Thank you for leaving a review regarding our Oldfield Park branch. I will pass on your comments to the team who always strive to create a positive atmosphere. Sam Dorrington, Branches Manager Response date: 30th August 2024

Used BBS Trust account product.

Used BBS Trust account product. Clear instructions and protocol needed to set account up. Able to speak with someone if faqs on web site did not cover any questions needing clarification Reviewed on: 16th August 2024

Reply from Bath Building Society Thank you for your feedback regarding opening your Trust account. If you require any assistance operating your account in the future please do contact us on 01225 423271 or via our online chat at www.bathbuildingsociety.co.uk Response date: 19th August 2024

In branch service review

All the staff are so friendly and very approachable and knowledgeable and very happy to explain. You have lovely staff. Reviewed on: 9th August 2024

Reply from Bath Building Society I will make sure to pass on the great feedback, thank you for continuing to visit our branches and transact with us. Our cashiers always strive to give the best service! Response date: 20th August 2024

In branch service review

Very helpful, friendly staff who eplained clearly on different products. Reviewed on: 9th August 2024

Reply from Bath Building Society Thank you very much for your feedback, I will share this with the team this week! Response date: 20th August 2024

In branch service review

As a POA, I have found it difficult to open accounts in other institutions, but this was easy. Reviewed on: 9th August 2024

Reply from Bath Building Society I am glad we were able to help with your POA, and the team made it as easy and accessible as possible. Response date: 20th August 2024

In branch service review

I like that it is local and I do not have to use online to operate my account. Reviewed on: 9th August 2024

Reply from Bath Building Society The team are always happy to serve our local community members, and we are always happy for members to pop in and see us. Response date: 20th August 2024

Internet access is way behind your competitors

Unbelievable that I can only access my account on mobile or tablet. Your system sent me an access code by email which I have entered 4 times and am now blocked. Hopeless. Reviewed on: 5th July 2024

Reply from Bath Building Society Thank you for your feedback and I'm sorry to hear that you're having issues with logging in. Please do call us on 01225 423271 or use our online chat and we will be able to assist you. Charlotte Tillen, Savings Services Manager. Response date: 8th July 2024

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Bath Building Society: Savings reviews

228% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2298)

Bath BS Review

Always had good service Wien i come in

The service is always very good .

Great service provided by Wood Street today!

Positive experience in Oldfield Branch. Always happy

Used BBS Trust account product.

In branch service review

In branch service review

In branch service review

In branch service review

Internet access is way behind your competitors

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