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Bath Building Society: Savings reviews

4.73
Based on 2,298 reviews, last reviewed 6th Mar 2026
228% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

3
I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024
Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024
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Bath Building Society

In branch service review

5
All good, like that someone answers the phone quickly and knows what they're talking about, are polite, friendly and helpful. Also, that things are done quickly and efficiently, even by post. Very importantly, no only internet managed! I don't do internet banking, so Bath and other building societies are great!. Reviewed on: 9th May 2024

Needs faster response as a lot is still postal based...

4
Needs faster response as a lot is still postal based it seems. Reviewed on: 9th May 2024

First class customer service.

5
Very impressed with prompt and efficient service on opening a savings account which offered an excellent rate of interest. Website is easy to navigate and informative. Phone calls are answered quickly. Reviewed on: 4th May 2024
Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 8th May 2024
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Bath Building Society

In branch service review

5
Local (South West). Understanding and friendly. Competitive. Approachable. Reviewed on: 22nd April 2024

I opened a 16-25 account for my daughter.

5
I opened a 16-25 account for my daughter. The team were really helpful and it was very straightforward and the best %Apr on the market Reviewed on: 15th April 2024
Reply from Bath Building Society Thanks Debbie, good to hear you were able to open this account for your daughter, our Regular Saver accounts are a great way to start developing a savings habit. Thanks, Jo Gillow, Head of Marketing Response date: 19th April 2024
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Bath Building Society

In branch service review

5
Friendly staff, very helpful and make you feel valued. Reviewed on: 15th April 2024
Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the branch teams. Charlotte Tillen, Savings Support Manger Response date: 8th May 2024
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Bath Building Society

Fantastic friendly staff in branch

5
Fantastic friendly staff in branch able to articulate the details of differing products clearly and help make informed options. Reviewed on: 13th April 2024
Reply from Bath Building Society Thank you for your feedback, we really appreciate you taking the time to let us know how we are doing. The Branch team will be pleased to hear! Jo Gillow, Head of Marketing Response date: 19th April 2024
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Bath Building Society

In branch service review

4
It's local and staff were very helpful. Reviewed on: 10th April 2024

In branch service review

5
You were brilliant. You are not a bank? It was a Building Society (in West Drayton) that put us on the housing ladder where we were very hard off, and are hoping that we are now helping others who are currently in difficulties. Suggestion - a move nearer tho the bus station as there is limited mobility at 88. Reviewed on: 9th April 2024

Great customer service.

5
Great customer service. They keep me well-informed and are quick to answer any questions I have. Reviewed on: 8th April 2024
Reply from Bath Building Society That's always good to hear, thank you! Jo Gillow, Head of Marketing Response date: 19th April 2024
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Bath Building Society

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