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Bath Building Society: Savings reviews

4.73
Based on 2,298 reviews, last reviewed 6th Mar 2026
228% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

3
I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024
Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024
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Bath Building Society

In branch service review

5
Staff were very friendly and helpful. Reviewed on: 4th April 2024
Reply from Bath Building Society Thank you for taking the time to leave us this feeedback, we'll pass it on to the team! Response date: 19th April 2024
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Bath Building Society

Great new mobile app!

5
Great online services, new mobile app, but also available to talk to in branch if needed. Trustworthy, local organisation that is moving with the times. Supports a local charity. Reviewed on: 25th March 2024
Reply from Bath Building Society Thank you for this great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

Like the fact that I could do an on line chat.

5
Like the fact that I could do an on line chat. Reviewed on: 25th March 2024
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

Good for Children's Savings

5
I find their website and savings products particularly good for my son's savings. Reviewed on: 24th March 2024

In branch service review

5
The assistant was very helpful (sorry, forgot her name), but she explained everything we wanted to know. We came out of Bath Building Society very pleased and satisfied with the investment. Reviewed on: 19th March 2024

Always availale on the telephone

5
Always availale on the telephone and so quick to just ask a question about when a transfer likely to go through. Reviewed on: 19th March 2024
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

In branch service review

5
As elderly customers, we appreciate the personal service given. Reviewed on: 18th March 2024

Great experience

5
Great kids saving rates compared to the rest of the market. Good online banking and app use. Very friendly customer service over the phone. Reviewed on: 18th March 2024
Reply from Bath Building Society Thank you for this great feedback, Charlotte Tillen, Savings Support Manager Response date: 28th March 2024
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Bath Building Society

Easy to set up

4
It was easy to set up, and the online customer service was helpful when I had issues with logging in Reviewed on: 12th March 2024
Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

In branch service review

4
I like the fact that you are a local society with a branch I can visit. The staff are helpful and friendly. Reviewed on: 12th March 2024

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