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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2288 reviews)

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4.73

Based on 2,288 reviews, last reviewed 21st Feb 2026

235% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Speaking to a person I was having trouble with managing my account online so I phoned and everything was sorted quickly and efficiently. Reviewed on: 21st February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2288)

Review of the Bath Building Society, Savings:

Rainy day money put away

Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024

Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024

A locally based with friendly and helpful staff

A local building society with friendly and helpful staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind feedback. I am pleased you are happy with the service you have received from us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent

Very friendly staff, quick and efficient, we have never had any problems, not matter what we are we're asking, Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am happy we are always able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026

Highest quality of personal service.

I have been a customer of BBS for more than 60 years, for both mortgages and savings and have always found their service to be of the highest quality. I have recommended the Society to many friends and colleagues and all have received the same personal and friendly service. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am very pleased to hear you are so pleased with our service and have recommended us to friends and family. Lauren - Customer Service Team Leader Response date: 11th February 2026

A trustworthy Building Society with their customer s...

A trustworthy Building Society with their customer service having a more personal feel. The savings accounts are limited but consistent, so I don't have to keep updating to a new caccount. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have a more personal service with us. Lauren - Customer Service Team Leader Response date: 20th February 2026

Customer service is excellent!.

I am no longer living locally, unable now to call into the city branch. The customer service continues excellent. Thank you. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am sorry you are no longer able to visit us in branch, however I am happy we can still assist you over the phone. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent customer service.

Always easy to contact and to speak to a real person. Web site works well and is easy to navigate. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have a positive experience when speaking with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Have saved with bibs all my life.

Have saved with bibs all my life.They are a really friendly society, always there to listen and advise, and always give good advice on mortgages and savings.A great local company who have helped countless people over the years. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have enjoyed saving with us over the years. Lauren - Customer Service Team Leader Response date: 11th February 2026

So nice to be able to go into a branch office and di...

So nice to be able to go into a branch office and discuss with friendly and helpful staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

Highly recommended Building Society

I have received excellent customer service every time I have contacted my branch, whether in person or by phone. The savings rates are always very competitive. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

The staff are always helpful and knowledgeable when...

The staff are always helpful and knowledgeable when I have any queries. They are also very caring, especially when dealing with some older customers. It’s a joy to go into their branch in Moorland Road. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased you enjoy visiting our Moorland Road branch. Lauren - Customer Service Team Leader Response date: 11th February 2026

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