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HSBC: Credit card reviews

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3.08

Based on 122 reviews, last reviewed 17th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

39%

20%

11%

23%

Latest highest rating:

5

Pleased with how customers are treated Pleased with how customers are treated Reviewed on: 17th April 2026

Latest lowest rating:

1

App/Website Not Yet Working. I finalised a Balance Transfer over to a HSBC Credit Card, & I was then advised to download the App to my mobile to ensure a stress free experience wh... Read more Reviewed on: 16th April 2026

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (122)

Good Reputable Company with clear terms and conditions.

Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

Purchase Credit Card

If you're looking for a smart financial option, I highly recommend getting a Purchase Plus Credit Card Account. With 20 months of interest-free payments, I was able to book a family vacation for this year's holiday without worrying about paying extra interest rates. It helped me stay within my budget and made my vacation planning stress-free. Reviewed on: 1st June 2023

Enables students to gain a credit card

Excellent that HSBC offers students the opportunity to gain a credit card, enabling them to boost there credit score whilst still studying. Reviewed on: 31st May 2023

Good website and mobile app

Website and mobile app very user friendly. Reviewed on: 11th April 2023

HSBC Unhelpful to clients

Difficult to contact with correct departments and not very understanding when having difficulties in paying Reviewed on: 11th April 2023

Very good

Been with them for 4 years and can't complain Reviewed on: 11th April 2023

Reliable Credit Card

The HSBC Credit card is reliable and any customer service issues are always handled with care. Reviewed on: 8th April 2023

10

Very good money rates fee I recomand Reviewed on: 5th April 2023

Useful in some contexts

Credit card is helpful for unexpected costs that I want a bit more time to pay off, but given the low credit limit it can be more harmful than beneficial, as going above 50% doesn't reflect well on my credit score. Inclined not to use it much, which kind of defeats the point a bit, but it's come in handy at times. Not in love with it, but it does the job to some extent. Reviewed on: 31st March 2023

Good saving rate and easy access

Sort direct debits out with ease Reviewed on: 29th March 2023

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