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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (683 reviews)

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4.77

Based on 683 reviews, last reviewed 1st Jul 2025

10300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Would highly recommend I was kept informed throughout the process and funds were made available promptly. Would certainly recommend as an alternative to bank or building soc... Read more Reviewed on: 1st July 2025

Latest lowest rating:

1

Credit union INot found you helpful in helping me secure a loan even though I've add afew and never missed a payment.. I was very Disappointed in the attitude of t... Read more Reviewed on: 18th June 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (683)

Would highly recommend

I was kept informed throughout the process and funds were made available promptly. Would certainly recommend as an alternative to bank or building society lending. I felt I was treated fairly and my application was treated on a completely individual basis. Reviewed on: 1st July 2025

Staff are very understanding and helpful.

Staff are very understanding and helpful. Reviewed on: 24th June 2025

I’ve been using GWCU many years already and I alway...

I’ve been using GWCU many years already and I always got my loan so easy , they are always there to help your need whatever it may be, so I recommend my friends and family to use GWCU. Reviewed on: 23rd June 2025

My experience was ecelant I was helped with the mone...

My experience was ecelant I was helped with the money for my deposit so I was able to move to stable accommodation Reviewed on: 20th June 2025

Easy to do application ...

Easy to do application straight forward and excellent rates Reviewed on: 20th June 2025

Reply from Great Western Credit Union Hi Leanne Thanks for such a positive review! We're happy to know that our application process was so simple. We try and make our rates competitive, so its great to see this reflected in your feedback as well. We look forward to continuing to serve you in the future! Best wishes Robin Response date: 1st July 2025

Credit union are easy to use and very affordable.

Credit union are easy to use and very affordable. Very easy to understand and I’d highly recommend them to friends snd family. Very pleased and happy. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Cara Thank you so much for taking the time to leave us a review! We're really pleased to hear that you've found everything clear and accessible, and GWCU have been a good fit for your needs. We're here if you need anything else! Thanks again Robin Response date: 1st July 2025

AMAZING!!

Always had an amazing experience and great customer service. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Danielle We're incredibly grateful for your feedback! It's so nice to hear about your positive experiences, and that our service has been excellent - something we are always striving for! If you need more from us, just let us know! Many thanks Robin Response date: 30th June 2025

They helped when no one else could

I’ve used GWCU twice before when no one else would accept me. I paid under the deadline twice and managed to consolidate my debt. I’m so grateful. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Isabelle Thanks a lot for your feedback! We're delighted to know that you were able to consolidate your debt with GWCU, and that we were able to be there where now one else was. We appreciate your continued membership! Regards Robin Response date: 30th June 2025

Excellent Service!

I've always found GWCU to be approachable and friendly. They've been more than accommodating and understanding when I had a late payment issue on a small loan I took out with them. Would use time and again. They offer an array of financial products to help all circumstances and incomes. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Charles Thank you for your kind words and continued trust. We're really pleased to hear that you’ve felt supported and treated with understanding, especially during more challenging moments. It's great to know our range of services has been useful to you also. We're always here whenever you need us! Best wishes Robin Response date: 30th June 2025

You were in time of need thanksgiving your loan

You were in time of need thanksgiving your loan Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Sandra Thanks for the positive feedback! It's so pleasing we can help you when it mattered most, and you were able to access a loan with GWCU. We hope we can help in to the future as well! Thanks again Robin Response date: 30th June 2025

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