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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (755 reviews)

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4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Loan plus save

Having the ability to get a loan that’s affordable and save at the same time. More companies should take note and learn from credit union. Reviewed on: 15th April 2025

Made it easy to borrow at a particularly hard time

My Mum went into a care home and I owned her flat but could not afford to do it up to rent it out. Capital Credit Union made it easy to borrow money and explained how I could pay it back quicker once I had rent coming in. They helped me at hard time when I was adjusting to my Mum being in a care setting. Reviewed on: 14th April 2025

easy and convenient

It has been an easy and convenient process from start to finish and tailored to my needs. Reviewed on: 14th April 2025

Very quick and efficient brilliant service

Very quick and efficient brilliant service Reviewed on: 14th April 2025

Good customer service and their services help me to...

Good customer service and their services help me to save some money Reviewed on: 14th April 2025

Refused loan application

The company did not approve my loan application. Reviewed on: 14th April 2025

Quick, easy, convenient, value for money

Quick, easy, convenient, value for money Reviewed on: 14th April 2025

Small, emergency loan

Excellent at helping me get a quick small, emergency loan that fit my budget. Reviewed on: 14th April 2025

The best possible loan provider.

The best possible loan provider. No hassle and easy to deal with. An example of five star service and treating you as an individual Reviewed on: 14th April 2025

Always been helpful and given me loans etc to get th...

Always been helpful and given me loans etc to get through crisis Reviewed on: 14th April 2025

I have been with capital credit union for some time...

I have been with capital credit union for some time now and they have always been amazing with myself the customer service is the best. Anytime I have applied for a loan it's been dealt with quickly and the application process was down smoothly. Anytime I have spoke with a member of staff they have been very helpful Reviewed on: 14th April 2025

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