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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

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4.93

Based on 754 reviews, last reviewed 12th Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (754)

Review of the Capital Credit Union, Loans:

Fantastic

Staff are friendly, professional, highly efficient, knowledgeable and approachable. Rates are competitive. Payments are taken at source. I have had a number of loans from Capital Credit Union. Each with no issues. Reviewed on: 15th April 2025

Great Customer Service

Great customer service and easy to set everything as we were guided through each step. Reviewed on: 28th June 2025

I have had loan before and very good

I have had loan before and very good Reviewed on: 27th June 2025

Very friendly staff and well mannered

Very friendly staff and well mannered Reviewed on: 27th June 2025

loanapplication.

Application for my loan was processed very quickly and had to phone for some advice very very professional at their job Reviewed on: 27th June 2025

Brilliant company makes applying for loans so simple...

Brilliant company makes applying for loans so simple and easy. Also friendly staff thats guided me through loan process. Reviewed on: 27th June 2025

Excellent staff very friendly and very helpful

Excellent staff very friendly and very helpful Reviewed on: 27th June 2025

There when I needed you

Thanks to capital credit unions loan I was able to get much needed home updates done Reviewed on: 26th June 2025

nce loan UKMaybe halp for refinancing loan UK

Safe service and fast .Onest and clean suggestion Reviewed on: 26th June 2025

My home loan

Got my loan and was very happy with the service it was impeccable The person who helped me was very efficient at what he does thank him for his help Reviewed on: 26th June 2025

CCU Edinburgh

I have been with CCU Edinburgh for many years and have always had good service and assistance when needed. An excellent bunch of people. Reviewed on: 26th June 2025

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