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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (755 reviews)

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4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Very quickly decision, nice people, never was a prob...

Very quickly decision, nice people, never was a problem with loan from Capital Credit Union Reviewed on: 14th April 2025

Had a great experience with lots of help

Had a great experience with lots of help Reviewed on: 14th April 2025

Good loan rates

Got a loan which I really needed, at a very good rate. Reviewed on: 14th April 2025

LOANS ARE IDEAL

The interest rate etc on the loans are excellent. Never had any issues with the application for the loans, very straightforward, and in your account in days. Reviewed on: 14th April 2025

Capital Credit Union for a Green Loan!

We used Capital Credit Union’s Green Loan to help fund our solar panel installation, and it was such a positive experience from start to finish. The loan made it possible for us to take this big step toward meeting our sustainability and green energy goals, and we’re so grateful for the support. We worked with Greener Energy Group on the installation, and the whole process was seamless. Capital Credit Union’s customer service was excellent, and the application was simple and stress-free — everything was clearly explained and moved quickly. It's great to see a financial organisation actively supporting people to make greener choices. Would definitely recommend them to anyone looking to invest in sustainable home improvements! Reviewed on: 14th April 2025

application very easy and understanding quick respon...

application very easy and understanding quick response also Reviewed on: 14th April 2025

Great Customer Service

Always found the staff very friendly & helpful over the years. Reviewed on: 14th April 2025

Trustful company

Very helpful, good service good customer service and great benefits Reviewed on: 14th April 2025

Great company to be with

Have been with capital credit union for over ten years and they have been great for saving and loans. Service is great . Reviewed on: 14th April 2025

A Fantastic Company

CCU have and continue to be an absolute blessing in helping me to save for a better financial future, and are extremely easy to deal with when, and if, problems arise. Reviewed on: 14th April 2025

Brilliant customer service variety of products compe...

Brilliant customer service variety of products competitive rates have been with them for many years now saving and taking loans Reviewed on: 14th April 2025

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